Tenant Liaison Officer

Job Description

Tenant Liaison Officer
Temp - Halifax area
Salary depending on experince
Building Careers are currently working with one of the largest Housing Association in the Northwest. Due to an increase in work, we are looking for a Tenant Liaison Officer to join their team.
As part of their team, you will be welcomed and looked after. With their ambition to grow, you will be encouraged and helped to develop your career and succeed in all the work you do.
Duties will include:
* Responsible for dealing with customers, visitors, and 3rd party stakeholders, delivering high levels of customer service
* Support customers, responding to their requests
* Liaise with teams, including Operational Planning and Service Improvement, to resolve any building issues
* Collate data from customers
* Undertake risk assessments
* Ensure systems are updated with accurate information regarding customer requests
* Identify opportunities to improve processes where possible
* Comply with all legal obligations, including Health and Safety
What skills do I need?
* Experience of Social Housing
* Ability to effectively communicate and react to customer feedback
* Effective planning and organisation skills
* Full driving license
Please get in touch with Danielle Nicholls on 07897069130 for more details on the opportunity, or apply below with your CV.
Building Careers UK are a specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment

Required Skills

Social Housing, Social Housing Contractor, Property and Housing,TLO, Tenant Liasion officer, liasion officer