AddressWe’re the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year.
It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future.
We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.
Why should you work for ABP?
- Have the chance to make a difference in a business critical to UK trade.
- Work within an exciting, innovative, growing business.
- You can thrive in an inclusive environment where every individual can be themselves and feel respected.
- Receive a competitive salary and benefits package.
- Get support for training, personal development, and further education.
- Benefit from support and engagement through dedicated management and leadership
We're currently looking to recruit a Terminal Controller to join our team to for co-ordinate all landside & vessel related activities within Immingham Bulk Pak West.
The Terminal Controller will proactively manage the inbound & outbound cargo movements, terminal stocks, ships files & will be the front facing contact to the terminal’s customer base.
Accountabilities
- Manage, administer and maintain the stock management system.
- Log, co-ordinate and monitor customer complaints.
- Collate operational month end figures to produce to finance
- Manage, administer and maintain the vessel schedules for the Terminal as required.
- Work with the operations team to plan and report (internally and externally) on the daily stock figures.
- Provide 1st point of contact for all terminal customers for complaints, stock queries and booking in & out of cargo.
- Management of stock loss & damage records, working with customer to bring an agreeable resolution in line with contracted terms.
- Oversee the smooth and effective planning, loading, arrival, and departure of all collections supported by weighbridge operations
- Maintain a health and safe working environment, and work in accordance with the ABP health & safety policy at all times.
- Build & deliver completed vessel outturns to required stakeholders, maintain accurate ships files.
- Maintain & manage the terminal stocks in line with customs control requirements carrying out customs checks as required.
- Record & process terminal statistical data & input of KPI data.
- Working understanding of weighbridge processes.
- Work with the BPW Management team ensuring audits and TASCC requirements are up to date.
- Support the Hull Dry Bulks Terminal Controller when required.
Skills, experiences, qualifications and competencies
Essential
- Experience in Port related operations
- Strong I.T skills which should include Outlook, Excel & Word
- Full UK Driving Licence
- Analytical thinker with strong conceptual and problem-solving skills
- Meticulous attention to detail with the ability to multi-task
- Ability to work under pressure and meet deadlines
- Ability to work independently and as part of a team
- Excellent documentation management skills
- Brilliant oral and written communication skills
- A good working understanding of Terminal Operating Systems (TOS)
Ideal
- Good knowledge of port operations and working procedures.
- 3 – 5 years’ proven experience in an operations planner role
- Flexible in working hours and used to working a shift pattern
Your working hours will be Monday to Friday 0800 - 1630 flexible when required.
The role comes with a competitive salary, a contributory pension from day one (Starting at 8% with a 2% company match up to 18%), private healthcare, access to our Employee Assistance Program, 26 days annual leave (plus bank holidays and growing with service), a wide range of discounts/cash back with high street and online retailers. We offer an inclusive work environment with a very training strong academy that offers ongoing opportunities to develop your skills
Additional Information:
When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.
Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.
