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SalaryAbout the role
Availability WindowOur Wage Clerk rate of pay starts from £11.44 an hour; this increases to £12.17 for stores inside the M25 but excluding London Boroughs and is £12.37 for stores within Inner London – London Boroughs. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
- As a Wage Clerk in one of our stores, your role will play a huge part in making sure our colleagues get paid accurately and on time and you will be part of a team who help to serve our customers a little better every day.
- You’ll meet great people, learn new things and be part of an expert diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly
- Having a key role in supporting our colleagues by processing changes to personal and job information as well as amendments to hours worked so that all colleagues are paid accurately and on time
- Updating the system with all schedules to reduce exceptions by pre-booking all approved holidays, Bank Holidays, Personal Days and other pre-bookable absences and maintaining pay accuracy; reviewing reports to ensure pay is accurate and taking action as necessary
- Understanding the different types of contracts and ensure that all colleagues are set up with the correct contract type; action any joiners, movers or leavers correctly, when notification is received
- Provide assistance to Team Managers to resolve complex pay queries, contacting the Query Management Team where necessary
- Ensure all payroll routines conform to the general data protection regulations (GDPR).
- Comply with GDPR, code of business conduct and ensure all data and user names/passwords are secure at all times.
- Being yourself, living our values, making everyone feel welcome and always following our policies.
- Working across the store in our service, picking and replenishment areas where required.
You will need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
- To take the initiative and make decisions that are right for our customers
- Be able to work independently and well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
What’s in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £1,500 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life’s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
- Click here to read more about the benefits we have available for our colleagues
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Proud member of the Disability Confident employer scheme
