AddressArbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.
Job Purpose
The goal of the Test Management team is to establish an industry leading test execution and test management function that provides high quality testing services to Arbuthnot Latham’s technology Platform teams.
The Test Manager will be responsible for defining, developing, communicating, and embedding the Bank’s Testing Approach (as part of the overall Change Management Framework) and Testing capability. They will ensure consistent application of the approach across individual projects. And in doing so, help to drive the required improvements to a core set of testing efficiency and effectiveness metrics that will be used to assess the performance of testing within Arbuthnot Latham.
In defining the Testing Approach, the Test Manager will also play a key role in identifying, selecting, and implementing new test automation tools into the Bank.
The Test Manager will be responsible for matrix managing multi-disciplined, testing teams comprising of SMEs from across individual Platform teams and business functions in the testing of changes to existing systems and the implementation of new systems.
They will be responsible for the test design, planning and execution of both Functional and Non-Functional testing across all phases of the testing lifecycle for transformation projects, workstreams of larger programmes and releases. And, where appropriate, the engagement of 3rd party test service providers.
Where not leading testing for individual projects, the Test Manager will provide guidance and support for Project Managers and Business Analysts to enable them to self-sufficiently apply the appropriate testing approach for their projects.
To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules.
Key Responsibilities
- Define, develop, communicate, and embed a consistent Testing Approach for use across all Platform projects. The approach will cover all phases of testing, both Functional and Non-Functional (Unit, SIT, UAT, OAT, Regression Non-functional incl. Accessibility and Security Testing).
- Responsible for managing relationships with technology and business teams to define the appropriate application of the testing strategy, testing approaches, test scenarios and acceptance criteria in line with agreed risk appetite
- Design and develop a standard suite of Testing artefacts/templates for use at each stage of testing.
- Develop and document a library of test scripts for each phase of testing for each of the Bank’s core Platforms.
- Support the identification, selection, and implementation new test automation tools into the Bank.
- As part of the application of the agreed test strategy, responsible for enforcing the standards, workflows and configuration of DevOps test tooling
- Where required, take ownership for the configuration and administration of the Bank’s DevOps test tooling
- Construct and monitor the project, workstream and release demand plan across Platforms. And in doing so, identify capacity constraints and devise relevant mitigation strategies.
- Create and implement detailed test schedules, resourcing and test plans to meet the project or programmes testing demand.
- Provide guidance and support for Project Managers and Business Analysts to enable them to self-sufficiently apply the appropriate testing approach for their projects.
- Where required, provide training, and coaching across Platform teams and the wider business to support colleagues in the effective application of the Bank’s Test Approach.
- Ensure that own knowledge is up to date and is reflective of internal and industry best practice in terms of test methodology and techniques.
- Ensure that any risks associated with projects or programme test strategy and the test plans are clearly documented, managed and described to the stakeholders.
- Actively contribute to development of the Bank’s Change Capability through active contribution to the Change Management Community practice area (Testing discipline focus).
For Projects and workstreams of Programmes and Releases requiring dedicated Test Manager deployment:
- Ensure that all test phases have appropriate entry / exit criteria and monitors achievement of these criteria.
- Define the business solution acceptance criteria and obtains sign-off against these prior to go-live.
- Understand the overall project, workstream or release benefits and how the delivered solution impacts these; selects appropriate test approaches (e.g., risk-based) to ensure delivery of benefits is not compromised.
- Create and maintain demand/supply for test resource (internal and external) ensuring resource is secured in a timely manner to support testing.
- Ensure effective issue escalation to senior management where there is a significant threat to delivery.
- Define roles and responsibilities for the test team including specific responsibility for production of all test deliverables. Builds the testing team in line with the overall Test Approach.
- Implement a well-structured approach to test defect management and provide appropriate support to incident response / management activities resulting from project delivery if required.
- Work with IT and Engineering teams, to ensure the availability of appropriate test environments and test data.
- Own and resolve issues around the technical solution delivered into the business test environment.
- Contribute to the definition of the cut-over approach/Implementation plan for individual projects, workstreams of programmes and releases and input into key go / no-go decision making.
- Determine whether test phases will be automated and selects and implement appropriate test tools.
- Produce the overall test delivery plan defining the business and IT test deliverables milestones, test tasks and activities. Track progress against these and implement strategies to recover slippage.
- Use different approaches to estimating timescales, effort, and costs for the testing phases.
- Monitor and report the status and progress of each test phase to different stakeholders.
Risk:
Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.
Key Interfaces:
- Senior Platform Lead(s)
- Senior Project Manager / Project Manager
- Business Analyst
- PMO Manager
- IT, Operations and Business SMEs involved in testing
