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SalarySanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.
Accommodation Manager
Nick Everton House, Manchester
£31,338 - £32,987
35 hours per week
We are looking to recruit an Accommodation Manager to join our friendly team in Nick Everton House, Manchester. where you will be responsible for handling the day-to-day management of the site and staff.
The Accommodation Manager will ensure exceptional customer service is consistently delivered and will assist staff with any escalations that may arise, whilst also maintaining a Health and Safety compliant environment.
You will work in a challenging, fun and rewarding environment which will offer the opportunity for training and further development.
The role of Accommodation Managerwill include:
- Managing occupancy through working with partners and local educational institutions
- Preparing and managing local budgets, monitoring accounts and facilitating debt recovery
- Monitoring contract service performance, taking action to deal with poor performance and promoting best practice
- Managing the recruitment, performance and development of staff
- Developing and implementing effective operational plans to ensure that service delivery meets contracted quality standards
Skills and experiences:
- Proven experience of working in the student accommodation, hotel, hospitality or property sector is essential
- Proven experience of staff management within a customer facing environment
- Excellent interpersonal, customer service and negotiation skills
- Working knowledge of the application of Health and Safety legislation
- Proficient user of Microsoft Office applications including Excel, Word and Outlook
- Occasional travel may be requirement of the role, therefore a full valid driving licence is essential
Why work for us?
Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose-built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool, and Glasgow.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:
- £31,338 per annum (rising to £32,987 per annum after 12 months, subject to satisfactory performance)
- 25 days leave rising to a maximum of 30 days (plus public holidays)
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work Scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
To view the full job profile click here
Closing Date: 21 February 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.
