Title:  Local Service Manager

Local Service Manager

Based in Runcorn or Chester dependent upon suitable candidate

£38,559 - £40,589

37.5 hours per week

We have a rewarding opportunity for a compassionate, understanding and hardworking Local Service Manager to join our management team taking care of services in Chester, Halton and Knowsley.

Our Supported Living Schemes across Chester and Halton focuses on enablement and promoting independence for adults with low to moderate Learning Disabilities. In Knowsley we provide housing management support to a low level, mental health extra care service and a retirement community.

As a Local Service Manager, you will play a vital role in the delivery of a high quality service that meets with all customer, legislative and organisational requirements.

We value our team and encourage learning and progression through our comprehensive induction programme, as well as on-going training to develop new and existing skills and encourage progression. Sanctuary has their own Learning and Development Academy, who provide a wide range of training courses, open to all.

Sanctuary also offers a great employee rewards scheme, where you will be able to receive a variety of discounts from major retailers.

If you want to make a positive impact to people’s lives, this is a rewarding opportunity to come and work within our service, with an experienced staff team.

The role of Local Service Manager will include:

• Managing, recruiting, developing and training staff within appropriate legislative or NVQ frameworks
• Promoting best practice to ensure quality services are carried out by staff
• Ensuring effective support systems are in place and that we operate in a fully compliant way
• To ensure the continued viability of the business through setting and monitoring yearly budgets
• A good understanding of health and safety
• Developing and maintaining relationships with customers and relevant external agencies with the proven ability to liaise effectively with statutory and voluntary partners
• Travel is a requirement of the role; therefore, a full valid driving licence is essential

Skills and experiences:

• Previous experience of working in a managerial role within a similar service, you will be able to demonstrate strong interpersonal, leadership and problem solving skills
• Experience of working with customers who have complex mental health needs
• Hard working with a hands-on approach to help achieve supportive outcomes
• Prior knowledge of support planning, risk assessment and safeguarding
• Previous experience working under challenging circumstances, with an ability to stay calm and constructive
• Good writtenand strong communication skills
• Confident user of IT systems
• NVQ5 Health & Social Care, or willing to work towards

Why work for us?

We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.

We’re committed to providing an inclusive and supportive work environment where you can grow and thrive.

And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• £38,559 per annum (rising to £40,589 after 12 months, subject to satisfactory performance)
• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign clickhere

Read the full job profile here

Download our Recruitment Pack and find out more about Sanctuary culture and how you can #BeYourBest

Closing Date: 27 February 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our careers page, or find us on Twitter,Facebook,LinkedInandYouTube.

Together we can be our best so that our customers can be their best.
#BeYourBest

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.