Title:  Mental Health Support Assistant

Mental Health Support Assistant

Gore Avenue, Salford

£10.97

37.5 hours available – To include days, nights and weekends on a rolling rota

Are you passionate about supporting people?

Could you help support our customers towards independence?

If this sounds like you then we may have your perfect opportunity!

We are seeking a friendly and positive Support Assistant to join our team. Set in the heart of Salford, Gore Avenue provides 24-hour support for 8 adults aged 18 and over, with a range of complex Mental Health needs.

Customers are supported to develop their skills and strengths, with the focus to moving on to independent accommodation after approximately six months.

You will use your excellent communication and support skills, working with colleagues and partner agencies to achieve the best outcome for our customers.

We offer a wide range of employee benefits, such as a comprehensive induction programme, as well as on-going training to develop new and existing skills and encourage progression within the service. Sanctuary has their own Learning and Development Academy, who provide a wide range of training courses, open to all.

Sanctuary also has a great employee Rewards scheme, where you will be able to receive a variety of discounts from major retailers.

This is a rewarding opportunity to come and work for a respected organisation, within an established and experienced team.

Read more about Gore Avenue on our website

The role of Support Assistantwill include:

• Supporting the Project Workers with key-working duties and file keeping
• Providing a high quality, hands-on care, and support service
• Building positive relationships with customers to identify their individual needs and help encourage independent living
• Working with colleagues and partner agencies to achieve the best outcome for our customers
• Maintaining a safe environment for customers, providing care and support in accordance with relevant regulations, procedures, and practices

Skills and experiences:

• Experience of working in a similar, support related role is desirable
• A caring, approachable nature and a confident ‘can-do’ attitude

• Excellent communication skills to build positive relationships with customers
• Ability to keep accurate records and clearly communicate relevant information to team members
• NVQ level 2 in Health and Social Care, or willing to work towards is desirable

Why work for us?

We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.

We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• £10.97 per hour
• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign clickhere

Read the full job profile here

Download our Recruitment Pack to learn more about Sanctuary culture and how you can #BeYourBest

Closing Date: 28 January 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our careers page, or find us on Twitter, Facebook, LinkedIn and YouTube.

Together we can be our best so that our customers can be their best.
#BeYourBest

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.