Address
SalarySanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.
Receptionist
Wardley House, Bradford, BD5 0AG
£12,310 - £13,220 per year
20 hours per week
We’re looking for a Receptionist to join our Sanctuary Students team based in Bradford.
The role will be responsible for being first point of contact for all students and guests visiting the site and will complete different administrative tasks on a day-to-day basis. We’re looking for someone with people skills who has worked in a similar role, communicating, and helping people in a friendly demeanour within a similar hospitality environment.
The role of Receptionist will include:
- Welcoming and greeting new arrivals and visitors on site and giving directions and advice when needed
- Issuing keys and passes to visitors and managing the signing in and out documents ensuring it is kept up to date and dealing with the key replacement process
- Handling queries and complaints via phone, email and at the front desk
- Schedule appointments in calendar and informing residents through email
- Administrative tasks including filing, printing, scanning, and updating spread sheets and different systems
- Receiving and organising post and parcels which comes in
- Raising purchase orders for office supplies and site keys
Skills and experiences:
- Recent experience of undertaking a similar role
- Working knowledge of effective communication at all levels
- Experience of supporting the delivery of high-quality accommodation or customer service
- Good communication skills and understanding of written and spoken English
- Working knowledge of Microsoft Office including Word, Excel, and Outlook
Why work for us?
Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose-built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool, and Glasgow.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:
- £12,310 per annum (rising to £12,958with an additional policy allowance of £262 per annum after 12 months, subject to satisfactory performance)
- 25 days leave rising to a maximum of 30 days (plus public holidays)
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work Scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- The full time equivalent for this role is 35 hours and £21,543 per annum (rising to £22,677 with an additional policy allowance of £458 per annum after 12 months, subject to satisfactory performance)
Job Profile: 219070
Closing Date: 7 July 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.
