Title:  Support Worker

Support Worker 

Stepping Stone Court, London, N18

£12.67

37.5 hours per week - 5 days per week on a rolling rota, to include early and late shifts and weekends

We’re seeking an experienced Support Worker to provide person centred support to our customers at Stepping Stone Court, where you will be making a real difference to their lives.

Stepping Stone Court consists of offering nine studio flats and a one-bedroom flat and provides care and support for 10 adults aged between 18 – 65 with a range of mental health needs. Located in a residential area of Edmonton, Stepping Stone Court is close to bus, train and tube stations.  

We value our team and encourage learning and progression through our comprehensive induction programme, as well as providing ongoing training to develop new and existing skills. You will have access to our Learning and Development Academy providing a wide range of training courses, open to all.

Sanctuary also offers a great employee rewards scheme, where you will be able to receive a variety of discounts from major retailers.

If you are looking for a role where no two days are the same this is a rewarding opportunity to come and work within an established and experienced team.

The position of Support Worker is referred to internally at Sanctuary as Project Worker.

Read more about Stepping Stone Court on our website

The role of Support Worker will include:

• Ensuring that relevant support is provided to encourage our customers to maximise their own potential and level of independence
• Assessing customers needs by writing and updating support plans
• Being a first point of call to receive and direct all customer queries
• Developing professional relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity
• Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
• Handling occasional emergency situations
• Keeping accurate and high-quality written records

Skills and experiences:

• Experience of working with vulnerable adults, people with mental health needs, is essential
• A positive, can-do attitude
• Ability to work as part of a team and on own initiative
• Ability to hit the ground running and work under challenging circumstances
• Good communication skills

• Adaptable to internal and external changing demands
• Basic knowledge of Microsoft Word and Excel or similar

Why work for us?

We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.

We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• £12.67 per hour
• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign clickhere

Read the full job profile here

Download our Recruitment Pack to learn more about Sanctuary culture and how you can #BeYourBest

Closing Date: 18 February 2023

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our careers page, or find us on Twitter, Facebook, LinkedIn and YouTube.

Together we can be our best so that our customers can be their best.
#BeYourBest

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.