TNE Programmes Coordinator

De Montfort University (DMU) is an ambitious, globally minded and culturally rich university with a strong commitment to the public good. It strives to maintain a stimulating and inclusive environment that champions difference and celebrates success. The University is a vibrant, multicultural hub of learning, creativity and innovation that was named the first-ever University of the Year for Social Inclusion by The Times Good University Guide. DMU is home to more than 25,000 students and 2,700 staff.

Faculty / Directorate

The Transnational Education Administrative Team are part of a wider Faculty Office Team within Computing, Engineering and Media primarily responsible for the management and maintenance of student records. We work in collaboration with internal and external stakeholders to deliver a high quality service to students, partners and our internal colleagues. We currently service partnerships in Dubai, Malaysia and Sri Lanka.

Role

We are looking for an experienced administrator to join our busy Faculty Office Team. As a member of the programmes administration team, your main responsibilities will include the provision of administrative support for undergraduate and postgraduate programmes (including enrolment and assessment related activities), maintenance of student records, committee servicing and the supply of information to students and staff at both DMU and partner institutions.

The post is a fixed term maternity cover for 12 months, or on the return of the post holder, whichever is sooner.

Ideal Candidate

Educated to A-level or equivalent standard, you will possess excellent I.T. skills and be familiar with the use of large databases, spreadsheets, Microsoft Office applications and web-based applications. You should have significant experience in a customer-facing office environment, working as part of a team and under your own initiative. Relevant work experience gained within further or higher education would be a definite advantage particularly if this relates to TNE or other partnership programmes. Experience of working in a hybrid or remote role previously would also be beneficial.

You should be able to demonstrate excellent interpersonal skills and possess the ability to prioritise your workload whilst working to tight deadlines.

This position involves direct contact with a wide range of University staff and students and you should, therefore, enjoy interacting with and helping other people.