Trade Branch Retail Assistant/Driver

Do you want a driving and Trade Branch Retail role that is interesting and with sociable working hours?
Are you looking for a company who believe their employees have an excellent work/life balance, promote internally and help their employees learn new skills and experience.
This is not your typical retail role with excellent hours and a Christmas close down
You MUST have a full UK driving licence for this role
My client is looking for a Trade Counter Assistant/Driver for their Hereford Branch.
The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and excellent interpersonal skills.
 
You will be working as part of a small committed team in an interesting, growing marketplace.
Job description:

• Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
• Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
• Provide exceptional customer service and support to new and existing customers
• Picking, loading and delivering products to customers
• 5 tonne flatbed trucks and LWB vans
• Responsible for route planning, safe driving and keeping the Company vehicle clean 
• Supporting the Branch Manager with actions and activities on time, in full 
• Compliance with Health and Safety, company policies and procedures
• Ensure excellence in customer service, operational standards and Branch sales targets are achieved
• Support the delivery of sales targets whilst developing and maintaining positive customer relationships
• Assist with the delivery of branch operations
• Provide support and assistance to Branch colleagues as required
• Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale

Person specification:

• The ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required.
• Passion and energy to deliver exceptional customer service and achieve business targets
• A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
• A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy 
• Good organisational skills, with ability to prioritise and use own initiative
• Confident IT user, with experience of MS Office and industry standard software eg SAP
• A full and valid driving license is essential, and a FLT licence could be a distinct advantage
• Previous branch stock take experience could be a distinct advantage
• Comfortable to work in a small team and on occasion, alone
• Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage

Benefits:

• You will be rewarded with a very competitive basic salary
• An excellent monthly bonus scheme 
• 33 days holiday (including statutory holidays)
• Free Life Assurance Plan of 3x your Annual Salary
• Option to join the Share Save Scheme at discounted rates, and share in our company success
• Company Pension Plan
• Employee discount on products
• Discounts across many well-known online and high street retailers 
• A blend of training, including e-learning and on the job training to help your career development