Trade Supervisor

Hyde is looking to recruit a Trade Supervisor.
Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.
As a Trade Supervisor at Hyde you will be working within Responsive Repairs to ensure a customer focused approach and a right first time repairs service is met within your team. This is a mobile role, your main office will be in Peckham covering properties across SE postcodes into NW London postcodes and you may be required to attend our head office in London Bridge on a weekly basis.
Responsibilities
Manage the team to ensure that key performance indicators, such as Customer Satisfaction, RTF and repairs priorities, are achieved and that works orders are closed down within agreed timescales.
Manage trades operatives to ensure right first-time completion of jobs and that all health and safety is complied with, to safeguard our staff and the public.
Ensure that works allocation is monitored to ensure full use of time is achieved.
Monitor budgets ensuring repair jobs are correctly raised and allocated to the correct budget codes to ensure correct capitalisation of works.
Build effective stakeholder relations and attend meetings with service providers and residents and internal stakeholders as and when required.
You will be required to cover both London Bridge and Peckham office on a rota basis.
Skills and Experience Required
Experience managing a team is a must with a minimum of 2 years of experience
Experience working within social housing is desirable
A background working within a trade is desirable
Benefits
A fantastic pension
Life assurance
Great holidays
An award-winning flexible benefits package.
Volunteering days
Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.