Trainee Payroll Specialist

Overview of the role
To assist in the processing and delivery of a high quality payroll service to our clients. To carry out a range of general office duties and help the team as required.
Nature of work

We are a professional firm of Chartered Accountants based in central Cambridge and Milton. We offer a first class payroll bureau service to a large and varied portfolio of clients.

Main responsibilities and duties

• Assist in the processing of payrolls, initially with guidance from the other team members.
• Be keen pro-actively to develop technical knowledge and skill set.
• Willing to study for professional qualifications when appropriate to do so.
• Answering the phone and taking messages/dealing with client enquiries as appropriate.
• Confidence and interest in developing client relationships and ensuring that client expectations are met, if not exceeded, at all times.
• Helping out with other general duties as appropriate.
• Developing knowledge of legislative changes that impact pay and benefits.
• Sharing PEM values of exceptional customer service.
• Willingness to work as part of the team and carry out duties for other team members when appropriate.
• Share knowledge and information with other team members and provide advice to other departments when able to do so.
• A can do attitude and willingness to support others is important.

Experience and Attributes

• The successful applicant will have a good level of English and Maths, with GCSE grades 4/C.
• Able to work well within a team.
• Excellent communication skills
• Ability to pay high attention to detail.
• Computer literate
• Able to deliver work to a high standard.
• Confident in working closely with clients.
• Able to work with a high level of discretion and confidentiality.
• You may already have some experience, but this is not a necessity for the role.
• Full training will be provided.