AddressJob Posted: 2 February 2024
- Contract Term: Fixed Term
- Location: Isle of Wight
- Contract Type: Full time
- Salary: Career Grade 3-6, £23,114.00 to £25,979.00 per annum
- Industries:Customer ServiceGeneral OfficePublic Sector
Trainee Revenues Officer (Ref: 2024_733)
Westridge Business Centre, Ryde / Agile working from home
Career Grade 3-6, £23,114.00 to £25,979.00 per annum
Contact: For further information or an informal discussion, please contact Debbie Vallas at [email protected].
Vacancy Reference: 2024_733
Closing Date: 16/02/2024
Contract Type: Fixed Term (until February 2026)
Hours: 37 per week
An exciting opportunity has arisen in the Business Rates Team to appoint to a career development role as a Revenues Officer who will be required to develop knowledge and skills in Business Rates and work within a small team in assessing business customer enquiries.
This job role requires you to combine excellent IT skills with a strong customer focus, to undertake this role and to answer customer queries about business rate accounts, and action various changes and reliefs.
The post holder will have exceptional communication skills both written and verbal, a friendly, confident, well-mannered approach and the ability to deal with business customer enquiries via the telephone both inbound and outbound, in writing and by email.
The role requires you to maintain a good working knowledge of relevant legislative provisions in relation to Business Rates, applying this knowledge and procedures in all dealings with customers, regarding their Business Rates enquiries and foremost, maintaining accurate records on our database.
For further information or an informal discussion, please contact Debbie Vallas at [email protected].
When you join #TeamIWC you'll receive our staff benefits package, including:
- Annual leave entitlement of 32 days p/a PLUS public holidays!
- Local Government pension scheme
- Discounted Solent ferry travel
- Island bus network discount
- Cycle to work scheme
- Staff parking permit scheme
- Discounted island sports & leisure gym membership
- National and local discounts & benefits schemes
For some vacancies (subject to criteria)
- A relocation scheme of up to £8,000 may be available if you are specifically relocating to the Isle of Wight to take up a new role with us
- If you choose to commute to the Isle of Wight daily, you may be eligible to have some travel costs reimbursed
Find out more about working for the Isle of Wight Council and living on the Island here.
The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour Policy, Employee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.
The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via [email protected] if you would like to receive a copy.
The Isle of Wight Council is an equal opportunities employer, who is proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. In addition to this, we are also a Disability Confident Employer. Along with a number of other areas of commitments, this means that providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.
If you have difficulty completing your online application or if you need further information about how to apply, telephone 01983 823134 or email [email protected]. Please note only applications completed and submitted online by the closing date will be accepted.
We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. If unsuccessful, we actively encourage you to revisit our job pages and apply to alternate posts that may be suitable.
Closing Date: 16 February 2024
