Training Administrator

Grantham
£DOE
Permanent
Mon to Fri 8.30am-4.30pm
Duties for the Training Administrator:

• Administration of documentation process and its respective controls, i.e. Generating estimates, invoices and follow up paperwork.
• Responsible for Training i.e. finding locality of trainer, booking courses and associated materials.
• Continual development of relationships
• Resolve customer complaints or queries directly, quickly and professionally.
• Liaise with team members including Coordinators, Technical Services, Finance, Sales and Parts Teams
• Ensure department KPI's and deadlines are met.
• Attend regional trainer meeting and support with scheduling and administration.
• Maintain 3rd party record keeping with Instructors to book and co-ordinate courses.
• Support regional Service / HSE managers with supplier and vendor compliance.
• Work with regional managers / supervisors to schedule and co-ordinate inspections, calibrations and record keeping.
• Work flexibly to perform any other duties and support other areas within the technical services department

Skills required for the Training Administrator role:

• Experience within a customer service environment
• Proven track record in customer support to both internal and external customers
• Proven ability to plan, organise and prioritise own workload.
• Strong administration experience
• Proven experience with multiple systems
• Competent with all mainstream PC applications
• Willingness to travel to regional meetings (less than 10% of time)

Benefits:
Free on site car parking, Career progression, 28 holidays inc stats, auto enrol pension
To apply for the role of Training Administrator please email an up to date CV to work@travailemployment.com or call 01476 577248