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Form of workTraining Coordinator | Chester | Up to £35k
Adaptable Recruitment are wishing to speak to an experienced Training Coordinator to join a fantastic business based in Chester.
Open to candidates who have experience within a training role in the Travel industry.
This is a full time, permanent role and offers a brilliant office environment with a great culture and enhanced company benefits.
Package:
- Up to £35k depending on experience.
- FULL-TIME 37.5-hour week
- Monday-Friday
- 22 days holiday plus BHs
- Enhanced Company Benefits Package including holiday discounts.
Job Duties:
- As a Training coordinator you will establish and develop the Training Department.
- Design training materials and programmes in line with the requirements of the organisation, relevant legislation, and Tourism Boards/Hotels
- Understand and be able to implement training that engages all styles of learning to unlock everyone's potential.
- Confident in delivering training in person and remotely to achieve optimum results.
- Work closely with employees, HR, and Management to ensure achievement of training objectives.
- Monitor and evaluate the effectiveness and success of training programmes to identify areas of improvement.
- Ensure training materials are up to date with the latest training trends, developments, and best practice.
- Work closely with the Sales and Customer Services Teams to complete training for all new starters ensuring competent on all in-house systems, processes, and procedures (including Dolphin, Hermes, and Admin Systems).
- Organise e-learning, workshops, and other learning by sourcing external learning partners.
Who will I report in to?
Managing Director
When will interviews be taking place?
Interviews will be happening as soon as possible.
Ideal experience?
- Proven experience in Training preferably with systems, processes, and sales.
- Proven experience in training delivery and design.
- Previous travel industry experience.
- Ability to identify different learning styles and adapt learning to meet individual needs.
- A good working knowledge of computer basics such as Microsoft word, Outlook, Excel, PowerPoint.
- Ideally you will have a management background to be able to identify with senior stakeholders.
- Excellent communication and interpersonal skills with stakeholders at all levels, both written and verbal.
- Strong problem-solving skills, a great influencer and results orientated.
- Ability to organise, prioritise and manage own workload efficiently to meet deadlines.
Personal Qualities:
- Passion for helping people learn and grow.
- Creative, engaging, and resourceful.
- Thrive in a fast-paced environment.
- Pro-active and quick to learn.
- Pro-active with a flexible and adaptable approach to work
- High levels of patience and understanding.
Qualifications:
- Relevant Training/ Learning and Development Qualification (Such as CIPD)
