Transformational General Manager
Location: Boston
Parking: Not Specified
Job Type: Fixed Term
Duration of booking: Expected to last up to 18 months
Proposed start date: ASAP
Sector: Healthcare
Base: Healthcare based
Salary: £70,000-£80,000
All of the rates are depending on skill and experience
Working Days and Hours: Monday-Friday
Remote working option: Not Specified
Travelling for work purposes: Not Specified
Job Purpose
Reporting directly to the Deputy Director of Primary Care, you will be responsible for ensuring that the Practice through delivery of the improvement plan, transforms and develops, provides high quality services to its patients, through the efficient day-to-day operations of the Practice and sound financial management and you will also have the vision, willingness and drive to adapt to NHS targets and changes.
Working with the Omnes Leadership team and practice staff, facilitate and direct the production of the Practice’s Strategic Plan (there is an improvement plan and do we want the to do it alone or with guidance and continuation of the plan) and drive decisions and progress to meet agreed objectives. Develop the practice vision, cohesion and initiative, stimulating and encouraging positive output from staff.
- Guide and support the practice through periods of change both internal and external. Consider options, produce plans, business cases and desired outcomes, deliver the improvement plan, develop budgets and undertake negotiations as required.
- Ensure a positive and improving relationship with the Care Quality Commission and ICB and other bodies as required. Ensure that protocols and policies are developed, maintained and adhered to, in line with company policies.
- Manage and provide leadership for all practice staff, ensuring that clear lines of reporting, delegation, and communication exist, and that appraisals and staff development are given priority to develop a motivated and effective team. Work with the staff to develop a culture of continuous improvement and professional curiosity.
- Oversee all patient relationship management including the involvement of patients in practice development plans and communication to patients and stakeholders. Attend and support the PPG by positive leadership and a listening ear.
- Ensure that key protocols are understood and implemented within the organisation, to include Clinical Governance, Significant Event Reporting and reviews, Infection Control and Complaints.
- Provide the overall financial management of the Practice to ensure profitability and financial probity in accordance with financial guidelines and legislation.
Qualifications, Skills and Experience
- Experience of working in General Practice or a similar healthcare environment in a senior management position
- Experience of financial management
- Experience of working with large multi-disciplinary teams
- Practical experience of managing and motivating people
- Practical experience of managing Health and Safety at work
- Experience of strategic business planning
- Excellent management and IT skills
- Experience of change management, implementation and performance management
- Experience of working with the CQC
- Excellent communication skills including ability to listen, to discuss and to inform clearly;.
- Intelligent, clear thinking and analytical.
- Able to take an overview, prioritise effectively and plan strategically
- Ability to make decisions, use own initiative and be innovative
- Self-motivated, reliable and dedicated
- Ability to work under pressure and be even tempered
- Well organised and meticulous with good time management, leadership and delegation skills
- Able to work as part of a team, to promote a good team spirit and to be sensitive and assertive as appropriate.
- Able to manage conflict