Job description
Working with our existing Customer Care team, being the initial point of contact for our customers and partners. To provide and maintain excellent levels of Customer Care to ensure all goods delivered within the required transit, therefore ensuring our delivery and collection performance is met and maintained. To pro-actively foster and develop close working relationships with customers, partners and colleagues. To accurately input an update information onto our own and partners operating systems.
Request
Possess excellent verbal, written, and communication skills with the ability to communicate across different media (e.g. telephone, e mail and electronic messaging).Have high levels of accuracy and attention to detail.Delivering outstanding customer service to our customers, colleagues, and partners.Full training will be provided around systems and customs administration, very strong overall I.T. knowledge is essential as there will be exposure to several different operating systems.Previous experience in a fast paced office environment dealing with large volume of calls and administrative duties.