Address
Form of work
SalarySalary: £25500 - £26000 with an opportunity for this to increase
Plus, fantastic benefits
Hours of work: Monday to Friday 8.30 – 5 or 8.30 – 5.30
Dynamite recruitment is working with a very well-established business who are based in the Portsmouth area.
As a Transport Coordinator you will be responsible for
- Liaise with customers via email and on the telephone to manage various enquiries.
- To assist customers with enquiries from booking consignments through to confirmation of delivery
- Liaise with other sites and departments to manage the transportation of good.
- To follow up on late and missing deliveries
- To manage the transportation of goods , driver issues
- Provide progress updates and information in a polite and professional manner via email and the telephone.
- Full range of administration tasks including data processing, KPI reporting, scanning updating the internal data management system.
- Handle queries and complaints in a professional nature in line with companies’ procedures.
- Enhance the customer journey and experience.
- The ideal candidate will have good Communication skills both written and verbal.
- Excellent customer service skills and experience
- Have previous, experience in assisting customers from the initial enquiry through to completion.
- Good administration skills and experience
- Be fully competent in using Microsoft office.
- Be well organised and able to multitask.
- Will be able to prioritise.
- Strong attention to detail
- A professional and polite “can do” attitude.
- Previous experience within Transport . Logistics , import , export would be advantageous.
INDC
