Transport Hub Administrator

We are looking for a motivated and competent administrator to join our small Transport Hub Team. You will need to be child focused and able to manage a high volume of sensitive information.

The role involves working closely with our Transport Planners to ensure all transport provided meets the required needs but is also best value for money.

The team works closely alongside the Children in Care Health Team which are responsible for the health needs of all NCT looked after children. There will be an expectation that the successful candidate, once trained in all areas of the Transport Hub work will undertake training in the areas of work the Children in Care Health Team are responsible for to support and cover when there is staff sickness or absence.

Please note this is a Full time Position working from Monday to Friday 9-5pm = 37 hours

Currently the team works from the office (One Angel Square) one day a week (currently Tuesdays) and then the remaining days are worked from home.  Please note that this may be subject to change according to business needs.

Interviews will be held w/c 20th May 2024.
Our benefitsWe are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.

We really value our workforce and offer you a great benefits package including:

2 Day Induction Programme
Extensive Learning & Development and career development opportunities
Flexible and family working arrangements including enhanced maternity benefits
A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
Local government Pension Scheme
Heavily subsidised town centre car parking scheme
Employee Discount Scheme
28 days’ annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years’ service
Opportunity to purchase up to 25 days
Employee Assistance Programme
Monthly quality supervision

What will you be doing?As part of your role, you will be expected to build relationships with providers and social care colleagues. Knowledge of the transport sector in relation to Children’s Services would be an advantage, although not essential.

You will have regular supervision and training and Yearly Appraisals.
About youCandidates should be experienced with IT including Teams, Excel, Word and Outlook. Carefirst and ADAMs systems are used for which full training will be provided.

You will need a good eye for detail when quality assuring referrals and the ability to work to policy,

This is a varied and rewarding role that requires good verbal and written communication skills in a fast paced and energetic environment, that requires you to communicate effectively.

The role will be based around the administration functions within the team that are often of high volume.  You will need to have skills to manage a busy workload.

When applying please ensure your supporting statement covers how you fulfil the essential criteria set out in the attached person specification. You will need to provide a full employment history including any gaps since leaving full time education.
About usNorthamptonshire Children’s Trust was established in November 2020 to deliver Children’s Services to the newly established North and West Northants County Councils. The Trust is wholly owned and funded but operationally independent from the Councils; this provides the organisation with unique opportunities to explore new ways of working and to be more agile and adaptable in its approach to service delivery. We are developing a culture that allows the very highest quality of professional practice to flourish and evolve, delivering at the cutting edge of new innovation.