Job description
Post-holders will provide an efficient and comprehensive tourist information and ticketing service for visitors arriving into Belfast International Airport, as well as information on local tours, attractions, events and festivals for residents and visitors to Belfast and Northern Ireland. The role will be part of a team but for the most part you will work alone, under your own initiative and need to be self motivated. Excellent communication, interpersonal and customer care skills will be essential, as will a good knowledge of Belfast and Northern as a holiday destination is required. Fluency in a European language is desirable. Good administrative and organisational skills, sales skills, and a working knowledge of Microsoft Word, Excel and Outlook are a requirement. Working evenings, weekends and bank holidays, early or late shifts will be a normal part of the duties as a Travel Advisor. Please see the full job description and specification for further details. Having read the job description for the post please submit your CV along with a letter on how you feel you meet the essential criteria, along with an indication if it is the contract or causal hours post. .
Request
A minimum of 5 GCSEs (or equivalent) at Grade C or above, inc. English and Maths Two years customer service experience in visitor or hospitality facing roles Proven and demonstrable experience in sales and selling skills. Cash handling / till handling experienceA working knowledge of Belfast and Northern Ireland as a tourist destination 2 Years referenced employment experience in last 2 years. Excellent written and spoken English. Excellent organisational, interpersonal and communication skills Excellent and demonstrable working knowledge and experience in working with Microsoft Word, Excel and Outlook (please specify clearly on your application form). Excellent customer care skills Available to work outside normal hours, as required. Good flexibility and availability across the working week Access for a form of transport which will allow you to meet the needs of the various shift patterns. , Third level qualification, or equivalent, in a relevant discipline (Travel/Tourism, Leisure/Hospitality, Business or Languages etc.) Work experience of ticketing systems.Experience of working in the tourist information service, visitor focused position, travel trade or similar Proven and demonstrable experience in sales and selling skills. Fluency in one European language, in addition to English 
Address
Salary
Antrim, Antrim
