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SalaryDirectorate:Regeneration & Environment
Permanent, Full time, 37 hours per week
We are looking to recruit to the post of Travel Compliance & Monitoring Assistant to work closely with professional colleagues and support our clients by providing comprehensive monitoring and compliance to Council’s contracted operators on Home to School Transport.
This post will be based at our operational Hellaby Depot within the Travel Planning Team and under the Supervision of the Travel Planning Manager. You will be part of a strong and supportive team, all of whom work hard towards developing an effective service.
We are looking for a hardworking and conscientious person to work in a busy environment, providing an essential and valuable service to our customers as well as supporting internal operations.The ideal candidate will have experience of providing contract monitoring support in a challenging service and have some experience in organisation of internal operations. You should have excellent customer service skills, be well-organised and demonstrate flexibility in your approach to both the role and work base.
The role is to ensure operators working on Home to School Transport comply with their obligations under the contract arrangements. You will assist in investigating incidents and allegations, documenting reports and providing supporting evidence to the Travel Planning Manager. You will liaise with schools, parents and carers, providing technical knowledge on suitable transport arrangements for children with special education needs.
Further details about the responsibilities and requirements of the role are contained in the job profile.
In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Rotherham thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, local government pension scheme and access to a range of staff discount and flexible benefits schemes.
For further information about the role please contact: Carrie Ridgeway - Travel Planning Manager on 01709 334718 or email carrie.ridgeway@rotherham.gov.uk
This post involves working with children/ adults and therefore if successful you will be required to apply for a disclosure of criminal records check at an enhanced level. Further information about the Disclosure Scheme can be found at www.gov.uk/disclosure-barring-service-check
Rotherham Metropolitan Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.
From 1st April 2017 to 31st March 2024 employees paid at Band D and above are subject to a temporary pay reduction of 1.15% spread out by means of a weekly / monthly deduction (dependent on pay frequency) from each pay period over the full financial year. In recognition of implementing this temporary measure, those who experience a pay reduction will be awarded of three additional day’s leave (pro rata for part-time).
