Address
Form of work
SalaryAn award-winning travel company is adding to its successful team and is searching for a well-rounded and customer-focused Travel Consultant to support its repeat customer base.
The offering:
- Salary guide: Up to £24,000 plus an annual bonus based on branch performance
- Work hours: Monday to Friday, 9am to 5pm, and Saturday, 9am to 4pm with a day off in lieu midweek and one Saturday off per week
- 20 days annual leave, rising to 25 with length of service
- Incentives and rewards
- Travel opportunities for you and the family
- Access to a wellbeing and support platform
An acknowledged name within the travel industry, this award-winning company has been established for a good number of years now and is now at an exciting point of growth after a successful start to 2024. Throughout the years, they’ve built a collaborative and nurturing work environment and are proud of their close-knit team, who work in tandem to deliver memorable experiences for their customers and are renowned for going above and beyond.
As their success continues to soar, they are now looking for a Travel Consultant to:
- Understand what a customer is looking to experience, making recommendations and putting together travel plans that meet their needs and make their experience memorable
- Book flights, accommodation, excursions, transfers, and travel arrangements for customers, ensuring all details are correct
- Regularly liaise with customers to notify them of any changes and provide solutions, handle queries, and share guidance on country-specific regulations and restrictions
- Share all information relating to holidays, tours, and travel arrangements with customers
- Attend events to gain knowledge of new products, locations, and excursions, sharing your learnings with the wider team and customers
- Maximise sales opportunities at every touchpoint
For this role, we are looking for applications from candidates who:
- Have previous experience gained within hospitality or travel within a similar role
- Can deliver top-tier customer service and provide swift resolutions to complaints
- Possesses strong sales experience with a proven track record of achieving and exceeding targets
- Show a love of travel and experience gained through travelling would be advantageous
If you’re looking for a new opportunity and this sounds like the one for you, please submit your application as soon as possible.
