AddressTravel Entitlement Assistant - West Yorkshire Combined Authority
- Do you want to work for an organisation that values you as an individual?
- An organisation that will support your professional development?
- What about an organisation that is embedding Equity, Diversity and Inclusion at the heart of everything that it does?
- How about an organisation that does all these things and more?
- Yes? Then look no further than the West Yorkshire Combined Authority.
- Listen to what our staff say on our 'Life at West Yorkshire Combined Authority' webpage.
We currently have a vacancy for a Travel Entitlement Assistant to join our Education Transport Team.
Our Education Transport Team are responsible for organising school bus services throughout West Yorkshire including some that are funded by the five Local Councils. The Team also carry out assessments to determine if a child qualifies for assistance with transport costs on behalf of three of the Local Councils and issues zero fare travel passes to children who do, together with fare payable passes for children who do not qualify for assistance but need to travel on a school bus service.
Apply now by clicking on this link.
It is an exciting time to be joining the Mayoral Combined Authority. We have a wide variety of exciting projects that we are working on which will help shape the West Yorkshire region.
In 2021 the £1.8bn devolution deal was secured for West Yorkshire. This meant the first Mayor of West Yorkshire was subsequently elected, with Tracy Brabin taking up post in May 2021. The devolution deal and election of the Mayor has enabled us to start to drive up living standards for local communities while tackling the climate emergency and helping to deliver our commitment to become a net zero carbon city region by 2038.
To find out more about the work the Combined Authority is involved with take a look at our latest news stories.
The Role:
Reporting to Customer Services and Eligibility Team Leader your key responsibilities will include:
- determining school pupil’s eligibility for free travel or other forms of assistance with transport on behalf of three of the district councils.
- contributing to early/late office cover, handling and resolving urgent operational issues on school bus services.
- supporting the Education team in general with call handling, answering queries and processing routine changes on school bus services.
Please review the Role Profile for more information about the responsibilities.
About You:
You will have the following key skills, attributes, education and experience;
- Experienced user of MS packages and databases.
- Ability to use knowledge and previous experience in the application of judgement.
- Educated to GCSE level or equivalent in Maths and English.
- Experience of working with partner organisations.
- Experience of prioritising own workload and that of staff members.
Our offer
Alongside a competitive salary, we offer an excellent benefits package including:
- 28 days Annual Leave (increasing upon years of service) plus bank holidays.
- Generous Employer-Contribution Pension Scheme.
- Free Travel on rail and buses across West Yorkshire with the M-Card (Zones 1-5).
- Flexible Working Practices with Health & Wellbeing initiatives, including agile working options if you would rather work from home, or another suitable location, as well as a generous flexi- time scheme to ensure you achieve the best work/life balance and career goals.
Having recently undergone a major office refurbishment we have bright, airy, modern office space, with all latest technology, and just a 2-minute walk from Leeds Train Station.
Have a look at our Employee Benefits webpage to find out more.
To apply
If this sounds like your next role, please complete the application form and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements within the Role Profile. Please review our Role Profile Guidance for support in completing your application form.
If you would like to discuss this role in more detail, please contact Joanne Beaumont via joanne.beaumont@westyorks-ca.gov.uk .
Further Information
The Combined Authority is passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people's age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, pregnancy or maternity or other personal
circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent. To find out more about inclusivity at the West Yorkshire Combined Authority please visit our dedicated webpage.
Applicants with a disability are guaranteed an interview, subject to the minimum criteria being met. Whilst agile working is an option for most staff, there is an expectation that employees are able to attend the office in central Leeds as and when required.
Candidates will be notified of invitation to interview by e-mail and interviews will be carried out either by phone, video or face to face. If you have any difficulty with the type of interview you are invited to, please inform the recruiting manager at your earliest convenience to enable them to consider an alternative solution.
Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases, on an annual basis.
Due to the high volumes of applications we receive, we are unfortunately unable to respond to every applicant. If you have not heard from us within four weeks of the closing date, please assume that on this occasion your application has not been successful. We do however thank you for your application and encourage you to continue looking for roles on our Careers with Us website page.
Candidate information will be retained by the Combined Authority for six months unless you make a request for this to be deleted.
- Do you want to work for an organisation that values you as an individual?
- An organisation that will support your professional development?
- What about an organisation that is embedding Equity, Diversity and Inclusion at the heart of everything that it does?
- How about an organisation that does all these things and more?
- Yes? Then look no further than the West Yorkshire Combined Authority.
- Listen to what our staff say on our 'Life at West Yorkshire Combined Authority' webpage.
We currently have a vacancy for a Travel Entitlement Assistant to join our Education Transport Team.
Our Education Transport Team are responsible for organising school bus services throughout West Yorkshire including some that are funded by the five Local Councils. The Team also carry out assessments to determine if a child qualifies for assistance with transport costs on behalf of three of the Local Councils and issues zero fare travel passes to children who do, together with fare payable passes for children who do not qualify for assistance but need to travel on a school bus service.
Apply now by clicking on this link.
It is an exciting time to be joining the Mayoral Combined Authority. We have a wide variety of exciting projects that we are working on which will help shape the West Yorkshire region.
In 2021 the £1.8bn devolution deal was secured for West Yorkshire. This meant the first Mayor of West Yorkshire was subsequently elected, with Tracy Brabin taking up post in May 2021. The devolution deal and election of the Mayor has enabled us to start to drive up living standards for local communities while tackling the climate emergency and helping to deliver our commitment to become a net zero carbon city region by 2038.
To find out more about the work the Combined Authority is involved with take a look at our latest news stories.
The Role:
Reporting to Customer Services and Eligibility Team Leader your key responsibilities will include:
- determining school pupil’s eligibility for free travel or other forms of assistance with transport on behalf of three of the district councils.
- contributing to early/late office cover, handling and resolving urgent operational issues on school bus services.
- supporting the Education team in general with call handling, answering queries and processing routine changes on school bus services.
Please review the Role Profile for more information about the responsibilities.
About You:
You will have the following key skills, attributes, education and experience;
- Experienced user of MS packages and databases.
- Ability to use knowledge and previous experience in the application of judgement.
- Educated to GCSE level or equivalent in Maths and English.
- Experience of working with partner organisations.
- Experience of prioritising own workload and that of staff members.
Our offer
Alongside a competitive salary, we offer an excellent benefits package including:
- 28 days Annual Leave (increasing upon years of service) plus bank holidays.
- Generous Employer-Contribution Pension Scheme.
- Free Travel on rail and buses across West Yorkshire with the M-Card (Zones 1-5).
- Flexible Working Practices with Health & Wellbeing initiatives, including agile working options if you would rather work from home, or another suitable location, as well as a generous flexi- time scheme to ensure you achieve the best work/life balance and career goals.
Having recently undergone a major office refurbishment we have bright, airy, modern office space, with all latest technology, and just a 2-minute walk from Leeds Train Station.
Have a look at our Employee Benefits webpage to find out more.
To apply
If this sounds like your next role, please complete the application form and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements within the Role Profile. Please review our Role Profile Guidance for support in completing your application form.
If you would like to discuss this role in more detail, please contact Joanne Beaumont via joanne.beaumont@westyorks-ca.gov.uk .
Further Information
The Combined Authority is passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people's age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, pregnancy or maternity or other personal
circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent. To find out more about inclusivity at the West Yorkshire Combined Authority please visit our dedicated webpage.
Applicants with a disability are guaranteed an interview, subject to the minimum criteria being met. Whilst agile working is an option for most staff, there is an expectation that employees are able to attend the office in central Leeds as and when required.
Candidates will be notified of invitation to interview by e-mail and interviews will be carried out either by phone, video or face to face. If you have any difficulty with the type of interview you are invited to, please inform the recruiting manager at your earliest convenience to enable them to consider an alternative solution.
Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases, on an annual basis.
Due to the high volumes of applications we receive, we are unfortunately unable to respond to every applicant. If you have not heard from us within four weeks of the closing date, please assume that on this occasion your application has not been successful. We do however thank you for your application and encourage you to continue looking for roles on our Careers with Us website page.
Candidate information will be retained by the Combined Authority for six months unless you make a request for this to be deleted.
