Travel Sales Manager

Sales Manager – Travel Industry

Do you have sales experience within the travel industry and the ability to motivate your own team?

Our client is seeking a dynamic, highly driven and focused person who loves sales and can demonstrate and motivate their team to achieve daily KPI’s.  Selling a dream holiday is the first part of the customer experience.  We are looking for a natural born communicator who can inspire and share great customer skills with their team.

About the Travel Sales Manager Role:

• Basic salary of £47K + 5% profit share bonus annually.  £50k salary upon completion of probationary period + great benefits including free or subsidised travel
• Other benefits include staff discounts / offers on retail & travel, medical healthcare cash plan, additional annual leave linked to length of service.
• Shift patterns on a rota basis between 8.45am-8pm, including weekends
• Permanent role
• Based in Royal Wootton Bassett (car parking on-site)

Typical activities

• To oversee, manage, lead and motivate the sales team ensuring daily performance targets are achieved.
• Keeping up to date with products and competitors
• Collecting customer feedback and market research
• Feedback to the Product department on calls received and obstacles which you have had to overcome.
• Reporting on staff attendance, absence and address any concerns as they arise 

Skill Set Required:

Essential

• Experience within Travel Industry
• Compiling and analyzing sales figures – daily, weekly and monthly
• Collecting customer feedback and market research
• Constantly evaluate success of Sales team through call listening and feedback on progress
• Monitoring individual’s & team’s performance and motivating them to reach targets.
• Implement change when new strategies delivered by the business.
• Always maintain a high motivational and positive Atmosphere within the sales office.
• Ensure highest level of customer service provided to deliver exceptional customer journey.
• Be able to demonstrate open, sell and close in line with company expectations and sales structure training and ensure staff can do the same.
• Proven track record in delivering results with the ability to deliver robust solutions.
• Resilient, excellent communication skills both written and verbal, with strong people skills.
• Ability to motivate, inspire and develop others, leading by example.
• A confident, strong, friendly personality
• The ability to be flexible, decisive and quick thinking.
• Self-motivated with a positive outlook, and a clear focus on high quality and business profit
• Able to work extended hours on occasions when required.
• Ability to work under pressure.
• Must be adept in use of MS Office 2000 or later, particularly Excel and Word, Internet and email.
• Able to understand profit and loss calculations and basic business finance, e.g., gross margin percentages and calculations