AddressWe are seeking a full-time, up to 40 hours, receptionist / Treatment Coordinator to join our friendly dental practice in {my}dentist Worcester.
The practice is conveniently located near to shops and supermarkets and we have free parking available on site!
{my}dentist offers a competitive Receptionist package, where you will benefit from:
· Industry leading training and development; full induction and face to face customer service skills programme
· Progression opportunities ranging from Dental Nursing or Practice Management
· Up to 25 days annual leave, plus bank holidays, with length of service
· Employee Assistance Programme, with confidential access to telephone support and counselling
· Healthcare cash plan and access to remote GP service
· Gym, restaurant and store discounts
· Long service recognition scheme
Receptionist Role and Responsibilities
You will act as the first point of contact for our patients, delivering outstanding levels of customer service. Your role will include:
· Supporting patient choice and providing information about products and services
· Conducting system reviews to identify and action issues e.g. missed appointments
· Using the appointment booking system and managing diaries
· Money management’ including transmitting electronic claims daily
· Updating and protecting patient information,
Our Ideal Candidate
· Excellent interpersonal skills, including a professional telephone manner
· Able to build strong relationships with colleagues and customers
· Ability to use IT and operate computer-based systems
· Strong organisational skills; caring and compassionate
With around 600 modern practices across the UK, each with its own, experienced, and well-established practice team, our receptionists play a key part in our patients’ journey.
Apply now to join us.
Job Types: Full-time, Permanent
Salary: £10.50-£11.03 per hour
Expected hours: 40 per week
Benefits:
- Flexitime
- Free parking
- Referral programme
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 22/03/2024
