Address
Form of work
SalaryMK-ACT (Milton Keynes Women's Aid)
An established charity providing domestic abuse support services within Milton Keynes.
www.mkact.com
We have an exciting opportunity to work for our charity supporting our teams in providing a high quality service as a Triage and Helpline Advisor to support those who experience Domestic Abuse (DA). The role will be to support the Crisis Intervention Team in their work, ensuring the smooth running of the service. Part of your work and theirs is to empower our clients, keeping the safety of them and their children central to their interventions. We are looking for an individual who is committed to working in a multi-agency setting, which is fast paced. You will be joining our caring, strong and hardworking team.
MK-ACT is an equal opportunities employer committed to quality, equality, diversity and inclusion and welcomes applications from all sections of the community. The ability to speak an additional language, together with a strong understanding of the needs of minoritised communities is also desirable but not essential. This post is subject to safer recruitment procedures and regulations and an enhanced DBS check. Both posts is open to female applicants only under Schedule 9 (Part 1) of the Equality act 2010.
Triage and Helpline Advisor. Ref: THA.01
30 Hours per week: £24,258
Contract:Fixed term for 1 year
Work Pattern: Monday to Friday within our office hours
Based at MK-Act Office in Central Milton Keynes
As a Triage and Helpline Advisor we require you to be highly organised supporting the team in their work with clients including administration tasks, taking referrals, answering both our Victim and Professionals helpline, responding to all those who ring in a professional and calm manner. You will have a solid understanding of DA and its effects on victims and have experience of undertaking administrative task.
Closing date: Monday 19th February 2024, 9am.
Contact: recruitment@mk-act.orgfor an application pack stating the reference THA.01
