Triage Nurse (Crt)

Duties and Responsibilities Key results from the job holder To triage referrals and direct to appropriate community teams. To assist in admission avoidance and facilitate discharge from a hospital setting Crisis management in line with urgent care response, this may include but is not limited to catheterisation Flexibility to assist with other parts of community react team e.g catheterisation Planning and Organisational Duties Perform triage of patients via telephone and consultations working within scope of professional practice and local policies and guidelines. Provide specialist clinical expertise in patients with undiagnosed and undifferentiated problems. Autonomously manage chronic disease within own competences referring for medical opinion when appropriate. Undertake assessments of individuals identified as potentially suitable for Integrated community services incorporating medical, nursing, therapy and social needs. Facilitate access to appropriate interventions to be delivered on an individual patient basis in the most appropriate setting. Promote health by health education, during consultations if appropriate. Provide clinical expertise regarding Integrated Community services to professionals, patients, carers and families to ensure that patient placements are appropriate for their needs. To be conversant with the Trust and other policies, procedures and mechanisms in place including complaints procedures, grievances and policy statements. To work in accordance with government initiatives to ensure targets set are achieved. Contribute to quality improvement. Participate in the development of clinical guidelines and protocols in order to deliver appropriate and effective care Communications and Key Working Relationships Receive information via team meetings keeping an awareness and understanding of organisational issues Develop skills in communicating with patients who have barriers to understanding such as speech, language, sensory impairment, confusion and aggression. Be responsible for limiting own actions Assess patients psychological, spiritual and social needs. Ensure patients are properly informed of their condition, treatment and expected outcome. Promote effective communication with all members of staff and multidisciplinary teams. Plan, implement and evaluate an effective programme of care for patients. Create and keep official patients records according to legal requirements To attend staff meetings for information and any changes to the service To ensure that confidentiality of all information and trust business, in accordance with trust policies, Data Protection Acts and Caldicott principles. Ensure all assessments are documented on the appropriate assessment forms, meeting national and local requirements. Maintain contemporaneous records of work-based interventions utilising Systmone and or paper records as required. Assist in the maintenance of accurate and timely data to enable the service to be monitored, reviewed and developed. Ensure accurate statistical data is promptly submitted in line with trust policies Participate in personal and departmental audit Responsibility for Finance Support clinical manager in achieving budget requirements Responsibility for Human Resources Participate in the induction and orientation programmes for newly appointed staff including disciplines other than nursing. Report sickness and absence in accordance with trust policy Attend mandatory training to comply with Trust objectives Responsibility for Health & Safety Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Responsibility for Teaching Maintain personal, professional knowledge and understanding of current issues through commitment to self-development through lifelong learning. Work Circumstances & on-call 22.5 hours a week Service operates 8am-8pm 7 days a week, covering 0800-2000, 0800-1800 and 0800-1600 shifts