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SalaryTriage Officer, 1 year experience, London/ Hybrid, up to £27,500 (DOE). This role offers the exciting opportunity to join a talented team, for a 3-month contract with the potential to turning into a permanent position. Benefits include but are not limited to 30 days annual leave, plus bank holidays, flexible working, employee assistance programme, mentorship programmes, pension scheme and life assurance. To apply or to register your interest, please contact Kaye on and quote Job Ref: 6309
JOB TITLE: Triage Officer – 3 month FTC
LOCATION: London/ Hybrid
EXPERIENCE: minimum 1 year experience
SALARY: £27,500 per annum
OVERVIEW:
• Deliver a high-quality frontline enquiry service to registrants and the public.
• Manage a range of enquiry calls, ensuring all cases are handled in line with customer service standards.
• Recognise and give precedence to cases with high-risk factors for necessary action.
• Ensure compliance with current policies, guidance, and service standards.
• Work together with team members to accomplish team objectives and goals.
• 1 year experience in a similar role managing high volume and varied caseloads.
• Have practical experience operating within a legislative framework and making decisions based on evidence.
• Strong written and verbal communication skills
HOW TO APPLY:
Contact Kaye Thumpston at eNL on or email with your CV, or simply call for a confidential discussion.
eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide.
At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.
