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Form of workJob summary
Join the TUI Retail Team as a Travel AdvisorBecome a destination expertRecommend and sell holidays, Cruise, UK Breaks, and additional products
Job seniority: entry level
Responsibilities
• Inspire and respect customers and colleagues• Use technology to understand customers and improve customer loyalty• Investigate and resolve questions or complaints• Embrace change and meet customer needs• Exceed sales and service objectives• Provide excellent customer service• Achieve targets and overcome challenges• Collaborate with customers and colleagues• Take pride in work and personal development• Proactively identify and resolve potential problems
Requirements
• Excellent customer service skills• Strong commitment to achieve targets and overcome challenges• Ability to work well in a team• Organizational skills and sense of responsibility• Initiative to proactively identify and resolve problems• Passion for working in tourism• Ability to handle multiple currencies and administrative tasks• Flexibility to work variable shift patterns, including evenings and weekends
Key Skills Needed
• Excellent customer service skills• Strong commitment to achieve targets and overcome challenges• Team player• Organizational skills• Initiative• Passion for tourism• Ability to handle multiple currencies and administrative tasks• Flexibility
