Address
Form of work
SalaryJob Title:Audience Experience Manager
Department: Operations
Reports To: Boulevard General Manager, Underbelly Head of Ticketing
Responsible For: FoH Duty Managers, Front of House Staff, Box Office Staff
Rate ofPay: £35k
Contract: Full-time, permanent.
Start Date: May 2024
Location:Underbelly Boulevard, 6 Walker's Ct, London W1F 0BT
Job Purpose
The Audience Experience Manager will be responsible for creating a personable and professional end-to-end journey for all visitors to Underbelly Boulevard, overseeing both front of house and box office operations.
Box Office: including, but not limited to, managing agency sales and campaigns, setup and technical support, staffing, customer service and reporting.
Front of House: overseeing operations to ensure all events within the venue run with optimal effectiveness, with particular focus on the public-facing elements of performances, workshops and hires.
