Undergraduate Administrator

Undergraduate Administrator Higher Education Institute Central London Until end of May Hybrid Model

Your new company
Myclient is a world-class University that has a great working environment basedin a great location in London. This company operates a hybrid mode with one ofthe best employee satisfaction scores in the Higher Education sector. The client is looking for someone who has worked in HE in programme administration or in HE in exams in the past.
The client will require attendance in the office 5 days a week due to examinations and exam preparations.
11 March - 22 March - 2 weeks
22 April - 17 May - 4 weeks
Your new role

Acting as the first point of contact and providing information for staff, students and other internal and external visitors and callers to the Undergraduate Office

Processing UCAS applications (including via CRM Recruit)

Communicating with applicants (email requests, letters, telephone) and Registry, responding to all emails in the UG Admissions inbox.

Arranging UG admissions interview days.

Liaison with other College divisions such as the Registry, Accommodations Office, Disability Office, Tuition Fees and International Office.

Maintenance and updating of undergraduate student records on departmental and college systems.

Organisation of annual departmental and college open days, taster days and liaising with students, guests, staff and sponsors.

Coordination and supervision of paid student helpers for UG admissions events (interview/open/taster days), including the registration of student casual workers.

Assisting the Examinations Officer and Teaching Support Manager with the day-to-day running of the examinations process.

Collating all examination materials for review by the external examiners.

Liaising with academic staff to ensure comprehensive responses to external examiner comments.

Collection, distribution and safe storage of draft examination papers to and from academic staff and external examiners.

Arranging for the printing of examination papers

Maintaining and storing the stocks of examination stationery.

Responsible for setting up examination rooms, liaising with the Computing Support Group to ensure all furniture and equipment for exams is in working order, including arranging special requirements as necessary for students taking their examinations.

Training new invigilators and managing invigilators during the exam period.

Organising and minuting the examiners' meetings

Organising safe storage and secure disposal of students' examination scripts.

Support other Teaching team members at busy times of year, to ensure efficient service delivery, as directed by the Teaching Support Manager, in tasks such as student enquiries, exam administration, coursework submission, casual worker checks and administration of open days and taster days

What you'll need to succeed

Working in an academic environment, with experience of dealing with programme administration in a higher education setting preferable

Experience of dealing with confidential material

Experience of dealing with admissions and examination processes

Excellent written and verbal communication skills with the confidence and diplomacy to interact with all levels of staff and with students

Good interpersonal and organisational skills

Excellent accuracy and attention to detail

Strong IT skills, including Microsoft Office

Ability to manage own time and workload and work effectively under pressure

Proactive approach to dealing with deadlines

Willingness to work effectively as part of a team

What you'll get in return

Flexible working options available. You will be working on a contract until the End of May 2024 on a hybrid model.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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