Underwriter (Part-Time Weekends)

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Motor Finance (CBMF) team where you will assist our dealer partners and end customers by manually reviewing and processing motor finance proposals, whilst ensuring the business accepted by Close Brothers Motor Finance (CBMF) is within the business’ credit risk parameters. You will build and sustain great relationships through providing efficient service levels and value add initiatives.

The role of our Underwriter has a focus on making the right decisions to ensure great outcomes for our customers and dealer partners. You will be proactive and out-going, confident in dealing with our partners, retaining, and maximising business through the delivery of exceptional customer service.

To be successful, you must be a self-motivated person who has excellent planning and organisational skills with a good eye for detail. You need to be a good communicator with an excellent decision-making mindset.

RESPONSIBILITIES

New Business:

• Processing customer proposals and underwriting them in line with company policies and procedures.
• Liaising with motor dealer partners regarding the outcome / decisions of a proposal that has been underwritten.
• Negotiating with dealers, the figures and requirements to make the deal acceptable to CBMF and appropriate for the customer.
• Processing of customer documentation.
• Adhering to requirements of dealer procedures along with certain database checks for items that may occur when underwriting e.g. CIFAS (UK Fraud Prevention Service).
• Operation of our proposal system with clear notes and rational which adheres to company standard and audit process.

General:

• Completing customer security checks.
• Processing the payment of funds to our dealer partners.
• Completing general administration tasks related to new business activity.
• Maintaining a comprehension of the Motor market.

Risk & Compliance:

• Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the regulatory Bodies are carried out to the standards required.
• Proactively record any regulatory incidents (within the CBMF regulatory requirements).

WE WOULD LOVE TO HEAR FROM YOU IF HAVE:

• Excellent communication skills.
• Excellent IT Skills (MS Word, Excel, and Outlook) with the ability to learn new systems.
• Ability to work well as part of a team collaboratively.
• Familiarity in applying decision-making skills.
• Ability to use and interpret information and data efficiently.
• A good attention to detail with high levels of accuracy.
• Familiarity of using negotiation skills within an operations process.

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:

• Knowledge of FCA regulations relating to Compliance, Data Protection, Anti Money Laundering, Consumer Credit Directive or Consumer Credit Act.
• experience in an underwriting position and having held a mandate.

We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at recruit.ssc@closebrothers.com or request a call back.

ABOUT US

For roles offering hybrid working: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term.

To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers

To find out more about life at Close Brothers:
https://www.closebrothers.com/life-close-brothers#374017299-899295541

To find out more about our benefits:
https://www.closebrothers.com/employee-benefits

To find out more about our commitment to creating an inclusive environment:
Our Responsibility - Diversity and inclusion ¦ Close Brothers Group

We specialise in helping people buy new and used cars, motorbikes and light commercial vehicles. Working with a network of reputable dealer and broker partners, we provide flexible finance solutions to our customers that are convenient, hassle-free and most importantly, affordable. With headquarters in the North of England, we have branches covering the whole of the UK, serving the needs of our partners and customers and offering a personal hands-on approach to vehicle finance.

Close Brothers Motor Finance is part of the FTSE 250 listed Close Brothers Group plc, a specialist financial services group which makes loans, trades securities and provides advice and investment management solutions to a wide range of clients. Close Brothers was established in 1878 and employs over 2,500 people, principally in the UK.