Unified Communications Account Manager

About Us:

As a leading IT business specialising in Unified Communications, Cloud, Cybersecurity solutions and mobile technologies, we pride ourselves on delivering cutting-edge solutions to our clients. We are committed to innovation, excellence, and fostering long-term relationships with our clients. To support our growth and continue our tradition of excellence, we are seeking a highly motivated and experienced Account Manager to join our team.

Role Overview:

The Account Manager will play a critical role in managing and expanding our portfolio of existing UC accounts, driving new solution sales into our IT and Mobile clients, and spearheading new client acquisition within their designated territory (Leeds, Barnsley and Harrogate). This position requires a strategic thinker with a proven track record in the IT industry, particularly with experience in Managed Service Providers (MSP).

Key Responsibilities:

• Account Management: Develop and maintain strong, long-lasting client relationships. Act as the lead point of contact for all account management matters, ensuring high levels of customer satisfaction.

• Business Development: Identify and pursue new business opportunities within the IT and Mobile sectors, focusing on UC solutions and related technologies. Leverage industry knowledge to propose tailored solutions that meet client needs.

• Sales Strategy: Implement effective sales strategies and plans to achieve sales targets. Collaborate with the sales team to identify market trends, customer needs, and new opportunities.

• Client Acquisition: Drive new client acquisition efforts within the territory. Utilize a consultative sales approach to understand prospective clients' business challenges and demonstrate how our solutions can address them.

• MSP Experience: Utilize your experience with Managed Service Providers to understand and navigate the complexities of the IT services landscape, providing strategic advice and solutions to our clients.

Your experience:

• Experience as an Account Manager, Sales Account Manager, Junior Account Manager, or relevant role in the IT sector, with a strong focus on UC solutions.
• Experience working with Managed Service Providers (MSP) is essential.
• Strong understanding of IT and Mobile technologies, market trends, and the competitive landscape.
• Excellent communication, negotiation, and presentation skills.
• Ability to build rapport and collaborate with clients and team members.
• Proven ability to drive the sales process from plan to close.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple accounts.

Why Join Us?

We offer a dynamic and supportive work environment where innovation and creativity are encouraged. Our team is made up of passionate professionals dedicated to providing the best solutions to our clients. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth.

INDMR