User Experience Administrator - Hybrid

User Experience Administrator Hybrid

Location: Birmingham, Hybrid, B24 9FD
Salary: £25,730 - £31,448 (depending on experience)
Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources.

You are an experienced administrator who is meticulous and is looking for a role with autonomy and variety.

In this role you will be supporting our User Experience team with the administration and configuration of the learning management system (LMS).

ICA is the leading professional body for the global regulatory and financial crime compliance community.

Since 2001, ICA has enhanced the knowledge, skills and behaviour of over 150,000 professionals all over the world either through their internationally-recognised portfolio of professional qualifications and training.

If you are looking for company that values curiosity, variety and flexibility, then ICA is for you.

As our User Experience Administrator, you will work within the User Experience team being responsible for the administration and configuration of the learning platforms and associated platforms.

You will ensure the User Experience, is accessible, effective, and relevant to all users from diverse backgrounds shaped by user feedback.

You will provide a prompt and appropriate troubleshooting resource for users to enable them to overcome any technical functionality or access issues.

You will ensure that content and assessments held on the learning platform are routinely updated; of high quality, achieve learning goals and are relevant for its intended audience.

In order to be successful in this role you will need:

• To be a proficient user of Microsoft office applications
• Good communication skills (verbal and written)
• To be meticulous with consistent attention to detail and Accuracy
• To enjoy problem solving and trouble shooting
• Flexibility and the ability to multi-task
• To be organised with a methodical approach
• Creativity skills
• Previous Learning Management (LMS) experience is preferred but is not essential

Wherever you are in your career and whatever your expertise, we look for people who:

• Are passionate about providing high quality solutions to our customers
• Love varied work that plays to their strengths while helping them develop
• Want to work together to learn, grow and achieve common goals
• Are excited to be part of a diverse and unique global community
• Who want to be recognised for the unique talents, experiences and insights they bring to Wilmington.

Before you go Find what you re looking for!

Our people sought out empowerment and opportunity. And they found both here. You ll find what you re looking for too.

Our values help us achieve our goals whether they re personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity.

We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you?