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CUSTOMER EXCELLENCE SUPERVISOR |12 Month Fixed Term Contract | Derrylin, Co Fermanagh|£34-37k
As our next Customer Excellence Supervisor, you thrive have excellent attention to detail as well as being resilient and concise. With resilience and composure under pressure, you are a proven communicator with all people at all levels.
You will have responsibility for a team of Customer Excellence Administrators reviewing and directing the work of the team members. Responsible for both haulier and customer pricing administration in line with the Commercial Manager's direction including the capture of any additional service costs. Responsible for integrated resource planning in conjunction with other Customer Excellence Supervisors.
The Key Requirements
- Experience of Team Supervision.
- Experience of working within a fast-paced customer service environment.
- Knowledge and experience of working with SAP or a similar MRP system.
- A solid working knowledge of MS Office packages in particular Excel.
Hours: Mon-Thurs 8am-5pm, Fri 8am-2.30pm
Hybrid Working 3 days on site and 2 from home.
Encirc makes, fills, and distributes glass bottles and jars. We are market leaders in glass container design, manufacturing, bottling, and logistics solutions for the UK and Irish food and beverages industries. Our purpose is to deliver and uphold world-leading sustainable innovation, with great people and a great workplace collaborating on a great future.
Encirc produces up to 4 billion glass bottles and containers each year, many of which you’ll find in your homes. In 2021, we created the world’s most sustainable bottles, using 100% recycled glass. This is your chance to join a business that’s striving to have zero emissions by 2030.
At Encirc, you’ll be part of a bespoke, 360-approach to the beverage supply chain, spanning filling, warehousing, and logistics. Reducing the road miles and carbon footprint of our customers’ products, we are conscious disruptors prioritising sustainability and modern technology.
The Benefits and Perks
- Annual salary review
- An annual leave package, additional days holiday awarded for long service.
- Free onsite gym for all employees
- Enhance Reward Platform with 100s of discounts at restaurants and retailers.
- Employee Well-being benefits
- Social Club
- Pension scheme
- Employer Funded Health cash plan for claiming back money on routine treatments.
- Health Insurance Options
- Accident Insurance Options
- Professional Development Planning with onsite HR team
- An international organisation with plenty of opportunities
The Next Step
Click apply, submitting an up-to-date CV tailored to this job opportunity. #choseglass
Encirc is committed to creating a diverse and inclusive environment and welcomes applications from all sections of the community. Every applicant will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability, or religion.
