Vehicle Diagnostic Technician

Vehicle Diagnostic Technician

Our client, a fantastic employer, number 1 motor trade employer in the UK, is looking to recruit an experience Vehicle Diagnostic Technician

As a Diagnostic Technician working at a superb franchised dealership, you will be responsible for ensuring that all service, repair and maintenance work is completed to exemplary standards on a diverse range of models across their market leading brands.

The Role:

Our client is seeking a qualified Diagnostic Technician to join an excellent team and assist in providing a high quality and efficient vehicle service offering for customers.

Working as part of a team and reporting to the Workshop Controller, this role offers you the opportunity to be put your technical expertise to use and solve complex technical issues, whilst gaining new skills and exposure to new vehicle models and methods of working.

Responsibilities:

Complete scheduled vehicle servicing in line with brand guidelines

Undertake diagnostic activities to identify causes and solutions for customer vehicle issues

Conduct electronic visual health checks (eHVC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers

Liaise directly with customers and service advisors, providing outstanding customer service

Ensure vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and brand requirements

Participate in ongoing training and development to ensure product and service knowledge is up to date

Contribute to local and companywide process improvements and innovations

Mentor and provide guidance to apprentice technicians, where applicable

Required Skills and Experience:

You will be a Level 3 qualified vehicle technician with a full UK driving licence, ideally with manufacturer experience.

In addition to your prior experience, you will be able to demonstrate the following skills:

Previous brand experience would be very advantageous but not essential

Excellent problem-solving skills and strong attention to detail

A strong customer service focus with the ability to communicate technical information to a non-technical audience

Outstanding organisation and time management skills with the ability to work to deadlines

The Company:

Our client is a multi-award winning company with strong values that put their people and customers at the heart of everything they do.

Recently being recognised by the 'Great Place to Work' Institute as one of the UK's Best Large Workplaces, they have approximately 4,000 colleagues and a turnover of over 2billion and still growing!

Benefits available to their colleagues in addition to generous salary packages include:

Comprehensive Tool insurance at no cost to you

Colleague discounts on new and used vehicles, parts and servicing

Rewards and recognition awards

Life assurance at no cost to you

Working hours/days:

Monday to Friday - 8am to 5:30pm

Saturday - 8:30am to 12:30pm (1 in 4)

Salary:

43k Basic + Bonus 46k (Client guarantees bonus for first 9 months)

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.
Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.