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Form of workAre you a Collection Analyst ready to take your career to the next level?
Our client is one of the UK’s leading motor finance companies who are a different kind of car finance lender – they use a mix of technology, financial acumen and have a brilliant team to provide a flexible approach to car finance. Not only is this their approach to business, but it is ingrained in their culture and who they are as an employer.
They work with prominent franchised and independent dealers as well as leading specialist intermediaries. They challenge the traditional approach taken in this sector by providing a uniquely flexible and agile offering that aims to meet car buyers' and retailers' rapidly changing needs.
They have created a culture where their values of being solutions-focused, transparent, adaptable, responsive and teamworking are the foundation of everything they do. They pride themselves on helping to develop their staff within their profession, and on top of that, they are sitting with a Trustpilot score of 4.7 and excellent customer service reviews.
This role is ideal for a results-driven individual who is eager to progress within their career and put their excellent customer service and communication skills to good use.
What does the day to day look like?
- Tracking and monitoring a portfolio of vehicles
- Liaising with repossession, trace agents and auction houses
- Monitoring and investigating vehicle notifications and following up where required
- Monitor asset inventories and adjust balances in accordance with recovery expectations
- Negotiate with 3rd parties to ensure recovery of the vehicle ensuring the appropriate customer outcome is achieved
- Liaising internally to answer operational queries
- Supporting the wider recoveries department to ensure targets are achieved
What shifts would I be working?
- This role will require you to work five days across seven on a rota basis, working 35 hours per week, including weekend work.
In return our client offers a competitive benefits package including:
- Competitive salary
- 15% contributory pension
- Discretionary bonus
- 33 days annual leave
- Life Assurance (x4)
- Wellbeing initiatives
Please note that all successful candidates will be subject to background checks, which include 5-year work references, criminal background checks and credit checks.
Interested? Get in touch with David Colquhoun at dcolquhoun@hrcrecruitment.co.uk or 0131 357 5133 – for a confidential chat about this exciting new Collections role.
HRC Recruitment is an equal opportunities employer and all applications will be treated as such.
