Vehicle Recovery Administrator (Boreham/Home Based Agile Worker)

Location of Role: Boreham
Advert Closing Date: 23/04/2024
Starting Salary: £24,921.00 (pro-rata for part-time vacancies)
Part/Full Time: Part Time
Contract Type: Permanent
Working Pattern: Mon-Fri
Weekend/Evening Worki
An exciting opportunity has arisen for an individual to join the Vehicle Recovery unit currently based at Boreham.
As one of our Vehicle Recovery Administrators you will be joining a highly motivated team, dedicated to the identification, retention, protection of evidence and rightful release of vehicles to their lawful owners.
This challenging role requires the successful candidate to undertake research and gather information to enable you to make decisions about the retention and release of vehicles. You will be required to support the management of vehicles in our possession in line with force policy, the contract and legislation. You will review the need to retain items, make decisions on when vehicles/ items can be released arranging for their return, ensuring vehicles and items retained in our possession are kept to a minimum, working closely in support of the Vehicle Recovery Section Head who is responsible to the Head of Roads Policing for the delivery of the Vehicle Recovery scheme.
You will have confidence to provide guidance to officers of all positions thereby enhancing the service offered by the department and you must show you have the ability to act confidently and appropriately in a wide range of circumstances, judging when to handle matters personally and when to seek further advice and support, and you must demonstrate the ability to act with tact, diplomacy and the capacity to remain calm in the face of provocation.
You will be able to demonstrate competent IT skills, being well versed in a wide range of software packages. It is essential that the successful candidate has good all-round general education to at least GCSE A-C or equivalent experience in English and Maths. Together with excellent communication skills - you must prove your ability to deal with calls from members of public as well as other agencies and organisations, whilst also having the ability to build and develop working relationships.
Changes in processes are constant and therefore you will be open and comfortable in taking on new challenges and working practices.
Essentially you will be enthusiastic, self-motivated, highly organised, possess an enquiring mind and have the ability to multi-task and prioritise work at short notice. You will be required to work unsupervised at times and will be a good team worker within a small team. A high degree of personal responsibility and decision making must be evidenced.
Within your application, please provide evidence of the following:

• Your ability to deal with calls from members of the public and agencies.
• Evidence of successful team working and an example of when you have worked with others to achieve a task successfully.
• Your ability to gather information from a range of sources and presenting them in a format to aid decision making.
• Your previous experience in the use of IT systems such as Microsoft Word, Excel and any systems you feel are relevant to your application.

Travel: Our team are currently agile working, a blend of home working and attendance/travel to Boreham.
For further information about the role, please contact Tanya Keen via email Tanya.Keen@essex.police.uk or Microsoft Teams.
Successful applicants for this role will be defined as an; Home based Agile Worker - Works predominately (80% or more) at home only working in the office when required to do so. The role will offer flexibility in terms of place of work, including some home working. The extent of flexibility will be agreed through individual assessment with the line manager to assess operational requirements and individual's suitability for home working. In the event that home working is agreed for the successful candidate, there will be a requirement to regularly attend Boreham the contractual workplace.
Essex Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum of £27,351.00.
For the full job description please click here.
Your application is shortlisted on the content provided within the 'reason for application' section, which is limited to 9000 characters. Within your answer please refer to the criteria stated in this job advert and include any experience, skills and abilities you feel you have that will make you suitable for the role. Please ensure you provide as much detail as possible as insufficient information may mean that you do not meet the shortlisting criteria.
All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.
Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at recruitment.business.services@ecis.police.uk stating 'Application Support and Adjustments' in the title of your email. Alternatively, you can call us on 01245 452833.
Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.
This post is open to British Citizens, members of the EC or other states in the European Economic Area. If you are a Commonwealth citizen or a foreign national, you must be a resident in the UK free of restrictions and with indefinite leave to remain in the UK. All applicants must have lived in the UK continuously for the past three years.
Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.