Veterinary Receptionist

We are currently looking for a Customer Care team member to work on the reception desk at Gilmoor Vets in Spennymoor 2days per week (Wednesday and Friday) and our Gilmoor Vets practice in Durham (Monday, Tuesday and Thursday).

The ideal candidate would have an interest in animals, have previous experience in a Veterinary Practice, hold existing administrative skills, possess an excellent telephone manner, computer skills and have the ability to work in a fast paced environment as part of a friendly, professional team, committed to improving the care of animals and supporting their owners.

Duties Include but are not limited to:

* As the first point of contact with our clients, we expect exceptional verbal and written customer care skills.

* We are looking for a friendly, efficient and caring individual to welcome our clients and their pets to the practice.

* We need a pro-active individual who will ensure the waiting room, reception area and pharmacy are kept clean and tidy throughout the day.

* Assisting the veterinary team with the dispensing of medications and prescription requests.

* Providing prompt and efficient communication to all members of the veterinary practice team.

* Using practice management computer software.

* Assisting with stock organisation and ordering.

* Handling payments and end of day cashing up.

Experience and skills:

* Previous Customer Service skills required.

* Veterinary experience preferred but not essential.

Available Position

* Full time role.

* Monday to Friday position with time off in lieu for weekend working.

* Saturday working required on a shared rota basis.

* Must be flexible and reliable.

* Holiday and sickness cover will be required across all three sites (Spennymoor, Durham, Sunderland) as and when needed.

* A full valid driving license is preferred

Job Type: Full-time

Pay: From £11.44 per hour

Expected hours: 40 per week

Benefits:

• Company pension
• Employee discount
• Free parking
• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Veterinary Receptionist: 1 year (preferred)
• Customer Service: 1 year (preferred)

Work Location: In person

Application deadline: 08/05/2024