Visitor Engagement Officer - Agency 22.5Hrs Per Week

Customer Services, Museum, 22.5hrs per week, Agency, Part-Time, Southend

Your new role
Southend Museums are looking to recruit a Visitor Engagement Officer in a temporary contact that is 22.5hrs per week.You will be responsible for promoting Southend's rich heritage and ensuring visitors to our buildings have an excellent experience. By joining the Museum's Front of House team as a Visitor Engagement Officer, you will be the face of the museum, providing the first point of contact, welcoming and engaging our visitors, providing tours, maintaining the buildings and invigilating and caring for our fantastic collections.You will also be responsible for our on-site retail offer, actively encouraging donations and supporting fundraising initiatives, assisting colleagues in the running of learning and engagement sessions and helping to coordinate wedding ceremonies in our beautiful Grade 1 listed buildings.
You need to be able to start by 03rd June - the post is until 2nd August 2024.
Please note, the working hours for this position are:
22.5 Summer hours
Weds 9:15-17:15Sat 9:15-17:15Sun 9:15-17:15
As an agency worker, you will be required to work every weekend.
PLEASE DO NOT APPLY FOR THIS POSITION IF YOU ARE UNABLE TO ACCOMMODATE THESE HOURS.
What you'll need to succeed
The ideal candidate will have excellent verbal communication skills, an ability to build rapport with visitors and confidence when speaking to groups and larger audiences.You will need to be proactive, able to show confidence in decision-making and able to collaborate and work well as part of a team. You will be organised, adaptable, flexible, reliable and confident. A good communicator who adapts their approach to meet the needs of our visitors, you will be comfortable engaging with people from all backgrounds, ensuring our heritage is accessible to everyone. An interest in local heritage and culture and experience in the museum sector would be advantageous, but is not essential.
What you need to do now
If you are interested in this role, please click 'apply online' to forward an up-to-date copy of your CV.
Please contact Nathalie via email for further information if needed.Please note: Applications for this vacancy may close prior to the date advertised above, so you are advised to apply as soon as you are able to.
The Council is an equal-opportunities employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. #