Waiter/ Waitress

A neighbourhood restaurant in Manchester is on the lookout for the best in hospitality to join our team.

We have an opportunity for a confident and outgoing restaurant waiter/waitress, passionate about customer service, Our waiters/waitresses are responsible for taking reservations and assisting with promotion and development of the business. Starting with a warm and friendly welcome, our hosts ensures guests have a fantastic dining experience.

Responsibilities

• Welcome everyone with a smile and make them want to return.
• Deliver exceptional levels of customer service ensuring all guests enjoy a unique and memorable dining experience
• Develop excellent product knowledge to answer guest questions and offer recommendations
• Strive to make every customer a repeat customer by remembering names and personalizing their experience
• Accurately process food and drink orders through the till system
• Ensure we manage reservations and enquiries in a timely manner
• Manage the reservation system to ensure maximal cover rotation in the restaurant.
• Function facilitation to communicate with guests to drive function sales in all areas of the restaurant, bar & 1st floor lounge.
• Promote the business at every opportunity
• Complete set up, handover and closedown duties to a high standard

Requirements

Our restaurant waiter/waitress will:

• Be passionate about customer service
• Be immaculately presented
• Possess exceptional communication and organizational skills
• Be strong team-players

Hospitality experience is preferable but not essential as full training will be given. More important are the skills listed above.

Job Types: Full-time, Part-time

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person