Waiter / Waitress

We are looking for a few experienced waiting staff to join the team here at 3 Elephants. We are the latest brand of South Indian restaurants exploring the UK market, with an enviable history of over 85 years. We are looking to build a team of waiting professionals who will enjoy interacting with the food enthusiasts that are our customers. Basic pay varies between £7.50 - £11 per hour depending on experience and skill level. With free training and generous bonus structure based on performance and tronc, this is a well remunerated position. There are excellent prospects for professional development if that is something you are interested in.

This role is specifically for waiting staff who know how to work a table and a section and have a proven track record of doing so at similar venues in the past. 4/5 table sections on the weekend, 6 table sections during the week. Low SPH, high Customer satisfaction.

Duties as a 3 Elephants Waiting staff will include but are not limited to:

• To Champion the service criteria at all times!
• Learn, understand and demonstrate the differences in the various products sold
• Ensure that all guests receive a high-quality service
• Display an attitude of sincerity, professionalism, concern when interacting with customers
• Be courteous and understanding with colleagues and guests alike.
• Understand and implement the company ethos/values.
• Be on time and in the correct uniform for every scheduled shift.
• Maintain a clean and organized work area, including restocking supplies as needed
• Assist with food preparation presentation as and when required
• Perform any reasonable task as requested by the Manager on Duty.

In return we offer:

• Full training program
• Company pension scheme
• Tronc on top of hourly pay
• 30% discount on all food for you and your guests in your restaurant
• Birthday/Anniversary off, if preferred
• Referral Bonus – Refer a waiting staff / bartender and receive a bonus
• Excellent career progression
• Opportunity to travel the world with the brand

We look forward to hearing from you,

Good luck!

Qualifications:
- 1 Years experience in a similar customer service and hospitality role
- Strong time management skills to ensure efficient service during peak hours
- Excellent communication skills and the ability to work well in a team

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Types: Full-time, Part-time, Permanent, Fixed term contract, Temp to perm, Zero hours contract
Contract length: 6 months

Pay: £7.50-£11.00 per hour

Expected hours: 6 – 37 per week

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Paid volunteer time
• Referral programme

Schedule:

• 8 hour shift
• Every weekend
• Monday to Friday
• Overtime
• Weekend availability
• Weekends only

Supplemental pay types:

• Performance bonus
• Tips

Experience:

• Food service: 1 year (required)
• customer Service: 1 year (preferred)

Language:

• English (required)

Ability to Commute:

• Newcastle upon Tyne (required)

Ability to Relocate:

• Newcastle upon Tyne: Relocate before starting work (required)

Work Location: In person

Application deadline: 29/02/2024
Reference ID: 3 Elephants Bar and cafe staff
Expected start date: 15/03/2024