Fulham Road London
Full Time 40 hours per week to include Evenings & Weekends
Salary 14-16 per hour
To Start ASAP
Waiter Job Duties:
- Welcomes customers and seats them when they arrive in the absence of a host and if their duties permit
- Takes telephone calls and makes reservations again in the absence of a host and if duties permit
- Introduces customers to the menu and announces daily or seasonal menu specials, items not available etc
- Answers questions about menu items, ingredients, and pricing
- Advises drink pairings with food
- Upsells items such as sides, specials, an extra drink, dessert
- Takes customers' orders for food and drink & enters onto the till system accurately making clear notations about dietaries, allergens and so on
- Assists the bar staff with drinks preparation if required and serves them to customers
- Collects food orders from the service trays (possibly occasionally from the kitchen), verifies that they are correct, and serves them to customers
- Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary
- Removes used dishes, glasses, and flatware from tables
- Prepares bills and delivers them to customers
- Processes cash and credit card payments and returns change to customers if necessary
- Sets tables with dishes, glasses, flatware and condiments
- Maintains familiarity with menu items, specials, and restaurant information
- Meets with managers and wait staff daily or regularly to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs
- Assists in the setup and shut down of the restaurant/bar
- Some general purpose cleaning duties to ensure the room is always immaculately clean and ready to receive guests including toilet checks
- Occasional acceptance of drink deliveries when required