Waiters/ Waitresses

Job Title: Waiters/ Waitresses

Company: FAITMAISON

Location: LONDON

Job Type: Full-Time/Part-Time

Salary: Competitive, based on experience

Job Description

We are currently seeking a skilled and enthusiastic Waiter/Waitress to join our dynamic team at FAIT MAISON (Full Time/ Part Time). As a vital member of our restaurant staff, you will play a crucial role in creating an exceptional dining experience for our valued customers. If you have a passion for delivering outstanding customer service, thrive in a fast-paced environment, and possess excellent communication skills, we invite you to apply for this position.

Responsibilities:

- Greet customers with a warm and friendly demeanor and escort them to their tables.

- Provide menu recommendations and take accurate food and beverage orders from patrons.

- Serve food and drinks promptly and accurately, ensuring high standards of presentation and service.

- Respond to customer inquiries and resolve any complaints or issues in a professional and efficient manner.

- Collaborate effectively with the kitchen and bar staff to ensure smooth operations and timely delivery of orders.

- Maintain a clean and organized workspace, including dining areas and service stations.

- Upsell menu items and promote special promotions or events to enhance the customer experience.

- Handle cash and credit card transactions, ensuring accuracy and adherence to established procedures.

- Assist in setting up and closing duties, including table setup, stocking supplies, and cleaning tasks.

Requirements:

- Previous experience as a waiter/waitress or in a similar customer service role is preferred, but not required.

- Exceptional customer service skills, with the ability to anticipate customer needs and provide personalized service.

- Excellent communication and interpersonal skills to interact effectively with customers and team members.

- Ability to work in a fast-paced environment and handle multiple tasks efficiently.

- Strong attention to detail and a commitment to maintaining high standards of cleanliness and hygiene.

- Basic math skills for accurate order taking and handling of payments.

- Flexibility to work evenings, weekends, and holidays as required.

Perks and Benefits:

- Competitive salary and opportunities for tips.

- Flexible work schedules to accommodate your personal needs.

- Employee discounts on food and beverages.

- Career growth and development opportunities within the company.

- A positive and inclusive work environment that values teamwork and collaboration.

How to Apply:

If you are passionate about coffee, have a knack for latte art, and enjoy providing excellent customer service, please click the link below to access our online application form:

We look forward to reviewing your application and potentially welcoming you to our team at FAITMAISON.

Job Type: Full-time

Pay: £11.50-£14.00 per hour