Company

Interaction RecruitmentSee more

addressAddressStanley, Durham
type Form of workPermanent
salary Salary£22,000 - £23,000 Annual
CategoryAdministrative

Job description

As a key member of our team, you'll need to be computer literate, proficient in Outlook, Word, and Excel, with outstanding attention to detail. Your ability to multi-task, prioritize, and manage time efficiently will be crucial. We're looking for a great communicator who's not afraid to engage with others, a positive team player with a "can do" attitude.

Job Type: Temp to Perm

Benefits when made perm

  • Company pension
  • Employee discount
  • Sick pay
  • Onsite parking

Schedule: 37.5 hrs Monday-Friday

Responsibilities:

  • Process sales orders and input data accurately.
  • Support the preparation and control of customs paperwork using HMRC software.
  • Prepare export documentation, liaise with transport providers, and collaborate with the warehouse team.
  • Assist in scheduling loads/collections and complete booking-in schedules.
  • Collaborate with logistics and warehouse teams for timely product dispatch.
  • Monitor shipment statuses and proactively communicate with customers.
  • Process return requests and guide customers through the returns process.
  • Maintain relationships with internal stakeholders for effective goods delivery.
  • Reconcile and verify receipt of export/import documentation.
  • Manage and control deliveries for each warehouse, liaise with external hauliers.
  • Use customer portals and online tools to ensure on-time delivery in compliance with SLA targets.
  • Produce KPIs.

Desired Candidate Attributes:

  • Good knowledge of Excel and web-based systems.
  • Strong communication skills (phone and email) for internal and external support.
  • Confidence to challenge appropriately.
  • Reliable, adaptable, and able to work under pressure.
  • Basic understanding of driver hours and working time directive (advantageous).
  • Good geographical knowledge of the UK (advantageous).
  • Some transport office experience (advantageous, training provided).

Salary: £22,000.00-£23,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • Profit-sharing

Schedule: Monday to Friday 8 till 16:30 then 9 till 17:30pm

Refer code: 2482965. Interaction Recruitment - The previous day - 2024-01-11 07:22

Interaction Recruitment

Stanley, Durham
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