Warehouse Administrator

Warehouse Administrator based in Central Newbury. Salary £25K Working 8-5pm. Plus very impressive benefits. (Customer Service)

Responsible For:

· Handling inbound sales enquiries on the telephone and via e-mail which involves checking stock levels and pricing.

· Processing sales orders

· Dealing with customer queries and complaints, obtaining technical information regarding products where required and general customer service

· Responding to customer enquiries on the phone or via e-mail or via web-based sourcing tool

. Sourcing items from other suppliers when required.

. Maintaining high standards of administration and customer service to achieve maximum profitability & service level.

· General Administration

Key Skills Required:

· Positive attitude

· Customer orientated with strong interpersonal skills.

· Able to work using own initiative & unsupervised when required to do so

· Willing to help out with van deliveries to cover for holidays & driver absence

· Experience in Sales is preferred.

· The ability to work under pressure in a busy fast paced environment

· Ability to organise, prioritise, multitask, be flexible and meet deadlines

· Negotiating skills

· Willingness to learn and be flexible in their working arrangements

· An interest in engineering & related products preferred

· Enthusiastic, driven and sales orientated

· Excellent communication skills, telephone manner and technique as well as good interpersonal skills

· Effective numeracy, literacy, and word processing skills

· Ability to work well with others and a team player

· Commercial awareness i.e. good understanding of sales procedures, net & gross profit as well as purchasing costs & procedures

· The ability to handle confidential information in the appropriate manner

Knowledge Required:

· Good IT skills. (Full training will be given)

· Good working knowledge of Microsoft Excel, Word and Outlook

Please contact Katie at Adecco Newbury on Tel: . For further information.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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