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Form of work
SalaryThe Company:
An exciting opportunity has arisen for a Warehouse & Fulfilment Manager
You will oversee all deliveries into the warehouse, working with all internal and external stakeholders to ensure 3PL partner processes are cost-effective and network providers deliver to the agreed SLAs with the end customer in mind.
Main Duties
- Support Sales and Customer Service teams to achieve OTIF for all customer orders processed through the warehouse.
- Track the order book and coordinate with the warehouse to ensure timely dispatches/deliveries and escalating issues as and when required.
- To monitor all warehouse SLA’s (3PL performance & courier performance)
- To monitor inventory accuracy, storage utilization and ensure all positive and negative adjustments are investigated and resolved with both internal and external responsible parties.
- To work with the Demand Planning team to ensure timely volume forecasts to enable the efficient planning of the warehouse resources.
- To work with the Warehouse and Customer Service team to ensure all returns are recorded accurately and processed in a timely manner.
- Monitor shipments from collection to final delivery for imports and communicate with couriers and transport companies.
- To liaise with forwarding companies to ensure direct shipments to end customers are arranged with correct paperwork (subject to regulations and international laws) to enable customs clearance across geographies.
- To process Invoices through banking system for export customers via Letters of Credit and Cash against document shipments
- Coordinate and arrange transport for medium to large sized shipments to European customers.
- Monthly reconciliation of 3PL costs
- Ensure all claims are lodged and followed through to a satisfactory conclusion.
- Monitor Rework Costs to ensure charges match accepted quotes.
- To research, negotiate and publish negotiated freight rates
- Working with both internal and external parties continually strive and seek out process and system improvements that improve performance and reduce costs.
Skills Required:
- Warehouse Operations Management at a Senior Supervisor or Manager level with a minimum of 5 years’ experience
- Previous experience in working and/or coordinating with a forwarder.
- Knowledge of import/export procedures & documentation
- Able to input and deliver company strategy to the business.
- Warehouse management certification or similar qualifications.
- Proficient in Excel, Word
- Negotiation skills
- Knowledge of WMS and SAP
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Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify.
Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
