Job Profile
Our mission is to help customers Create Something Beautiful by providing the best possible customer experience.
Role Title: Warehouse and Trade Counter Assistant
Reporting To: Depot Manager
Reportees: None
Salary : £24,380
Key Purpose of Role:
Quickly and accurately pick goods for customers and branches as well as offering great customer service through the depot’s trade counter
Location: Bush Industrial Estate
Main Duties:
Pick customer and branch orders
Serve customers through the trade counter
Maintain a safe working environment
Ensure outgoing pallets are stacked safely and correctly to minimise breakages
Maintain good housekeeping and ensure company property, including stock, is looked after
Conduct weekly and daily cleanliness rota
Identify and notify management of product that may need created or added to clearance stock
Put away customer and store returns
Qualifications and/or Experience:
Have good communication skills
Be a fit and energetic person
Be able to lift heavy objects
Behaviours / Competencies:
Helpful:
Maintain a good working relationship with colleagues and customers
Provide industry leading customer service
Knowledgeable:
Demonstrate an extensive knowledge of company products
Demonstrate a knowledge of company policies and procedures
Demonstrate a good knowledge of the company’s ERP system
Interested
Demonstrate the company values of helpful, knowledgeable and interested
Demonstrate a desire to maintain a clean and safe working environment,