Job description
Online Order Fulfilment and Customer Service Representative. We are seeking a motivated and detail-oriented individual to join our team as an Online Order Fulfilment and Customer Service Representative. In this role, you will be responsible for efficiently processing online orders for a fashion brand and providing exceptional customer service to ensure a positive shopping experience. You will play a key role in maintaining customer satisfaction and fostering long-term relationships with our valued customers..
Request
Previous experience in online order fulfilment and customer service is preferred, but this is not a requirement.Strong communication skills, both written and verbal, Exceptional problem-solving abilities and ability to handle challenging customer situations Detail-oriented with excellent organisational and time management skills.Basic computer skills and proficiency in Microsoft Office Suite.